Software asset management solution

Gain visibility & control over your IT assets

Learn everything there is to know about your IT and non-IT assets, including network elements and endpoints, as well as their relationships. With built-in asset management capabilities, our IT help desk software ServiceDesk Plus provides IT technicians with the status, allocation, history, and utilization of all assets.

  • Cloud
  • On-premises

Try the fully fledged ITSM tool

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Some of its features include:

Asset inventory management

Discover, track, and manage IT hardware and software assets in one place. Get a comprehensive view of the life cycle of an asset including procurement, utilization, maintenance and retirement.

Asset discovery

Automate IT asset discovery using an agent-based scan, Windows domain scan, script scan, network scan, or another scanning technique.

Software asset management

Manage all aspects of your software assets including purchasing, deployment, maintenance, utilization, and disposal. Identify and eliminate unused software to reduce IT costs.

CMDB

Track and manage all configuration items and map their relationships and dependencies. Visually analyze the impact of changes and outages for informed decision-making.

Awards & Recognitions

Other ITSM processes supported by ServiceDesk Plus

  • Incident management

    Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.

  • Service catalog

    Showcase your available IT services to end users and give your IT a fresh face.

  • Change management

    Streamline planning, approval, and implementation with automated workflows. Eliminate unauthorized and failed changes.

  • Problem management

    Analyze root cause and reduce repeat incidents to boost your IT help desk's productivity.

  • IT incident management software
  • IT service catalog software
  • IT change management software
  • IT problem management software

Trusted by 100,000+ IT service desk teams across the globe

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