5 Essential IT Tools Do you know what basic software your small business needs?
Web Help Desk
Web Help Desk
Affordable Help Desk Ticketing and Asset Management Software
Key Features
- Automate ticketing management
- Centralize your knowledge management
- Meet your SLAs
- Relational ticket association to simplify project and task management
- Native integration with Active Directory and LDAP
- Measure customer satisfaction
Dameware Remote Support
Dameware Remote Support
Remote control and systems management tools in one easy-to-use package
Key Features
- Fast and secure remote control
- Anywhere, anytime remote assistance
- Simplify Windows™ administration
- Built-in remote admin tools
- Deliver remote support from iOS and Android devices
- Remotely manage Active Directory® environments
Kiwi CatTools
Kiwi CatTools
Network automation and configuration management
Key Features
- Schedule automated config backups
- Minimize network downtime
- Perform bulk configuration changes
- Compare and analyze config changes
- Rollback network configuration
Serv-U FTP Server
Serv-U FTP Server
Simple, affordable, easy-to-use FTP server software
Key Features
- File transfer using FTP and FTPS
- Quick and easy file transfers from the web and mobile devices
- Transfer multiple and large files easily
- Simple file transfer administration and management
- Secure gateway helps avoid data at rest in DMZ networks
- Easily manage file transfer settings and permissions
Engineer’s Toolset
Engineer’s Toolset
Over 60 must-have network management and troubleshooting tools
Key Features
- Automated network discovery
- Real time monitoring and alerting
- Powerful diagnostic capabilities
- Enhanced network security
- Configuration & log management
- IP address and DHCP scope monitoring