Best APM Tools

What is application performance management?

Application Performance Management, or APM, is an umbrella term that covers the monitoring and management of the performance of software applications.

This can include everything from code-level diagnostics and detecting slow application transactions to measuring end-user satisfaction levels.

Here is our list of the best application performance management tools:

  1. SolarWinds Server & Application Monitor EDITOR’S CHOICE This tool that runs on Windows Server combines both application and server monitoring. Recognizes over 1,200 applications out-of-the-box and you can be up and running in a couple of hours. A risk-free 30-day trial is available.
  2. Datadog Real-Time APM (FREE TRIAL) This cloud-based monitoring service is designed for tracking the activities and performance of Web applications, which includes discovering all supporting services and modules. Observability is achieved through distributed tracing. Start a 14-day free trial.
  3. ManageEngine Applications Manager (FREE TRIAL) Monitors physical, virtual, and cloud servers running Windows and Linux operating systems.
  4. Site24x7 Application Performance Monitoring (FREE TRIAL) Online suite of infrastructure management tools that monitor networks, and servers as well as applications.
  5. SolarWinds AppOptics Application Monitoring (FREE TRIAL) A Cloud-based service that focuses on application performance issues.
  6. AppDynamics This monitor includes an application stack map so you can instantly see which underlying resource is causing application performance problems.
  7. New Relic APM This cloud platform provides distributed tracing, real-user monitoring, and synthetic monitoring tools to watch over Web applications and also includes log management.
  8. Dynatrace Application Performance Management An online service that specializes in monitoring apps for Cloud-based businesses.
  9. Splunk IT Service Intelligence This tool includes an AI module that produces predictive reports that show you where capacity problems may be likely to occur.
  10. WhatsUp Gold with Application Monitoring Add-on The core WhatsUp Gold monitors networks and you can extend it with an add-on to track application performance.
  11. Broadcom DX Application Performance Management This bundle of tools includes Application Performance Monitoring, App Experience Analytics, and Synthetic Monitoring.
  12. AppEnsure This tool is aimed at providers of online servers; it monitors both user experience on a website and application delivery statistics.

Business application performance monitoring options

There are too many factors that could impair software performance for you to keep on top of all of them unassisted. Application performance management tools will allow you to keep the system running and head off disasters. With proper application insights & management, you can prevent problems that cause users to make Help Desk calls. So, this software pays for itself because it will save your IT department time and money on customer support functions.

The options open to you include on-premises software, cloud-based application performance monitoring software, services that you pay for by subscription, and software packages that you buy outright.

The best APM tools

Your choice of application performance management tool will depend on your IT support strategy – whether you run all your services in-house or prefer off-site solutions. The size of your organization and your IT budget will also be major factors. So, when you read through this list, you will need to keep your own circumstances in mind to identify the application performance management software that is right for you.

Our methodology for selecting an application performance monitor

We reviewed the market for APM monitoring software and analyzed the options based on the following criteria:

  • A service that can discover all applications on a system
  • A tracing package that identifies linked modules
  • An application dependency mapper
  • Services that can monitor server resources that support applications
  • Full activity monitoring
  • A free trial or a demo package that gives a no-cost assessment opportunity
  • Value for money from an APM that is offered at a fair price

1. SolarWinds Server & Application Monitor (FREE TRIAL)

SolarWinds Server and Application Monitor

If your IT department supports a large organization, you will need an application manager that integrates with other infrastructure monitoring modules. SolarWinds provides a suite of infrastructure support tools that are all written on the same platform. These tools all share data, so the more of them you implement, the better the insight you will get into the performance of your applications and all of the services that support them.

Key Features:

  • Automatic discovery
  • Application dependency mapping
  • Cloud service monitoring

Why do we recommend it?

The SolarWinds Server & Application Monitor discovers all applications and identifies how they interact with each other and with the services of servers. The tool keeps track of the availability of server resources as well as providing an application dependency map. With these two services, the package identifies the root cause of application problems.

The performance of applications is very closely tied to the performance of the hosts that the software runs on, so it is a very good idea to get a management tool that combines both application and server monitoring and that is what this software provides. The servers that you include in your management environment can be spread across several sites, and the tool will also monitor Cloud servers operated by Azure or AWS.

The monitors and displays of the dashboard don’t rely on a “one size fits” all strategy. The software adapts to show critical information related to each application, so you will see different metrics for a database management application from what you would for a web server. This adaptability is driven by a series of templates. The Server and Application Monitor includes more than 1,200 templates that cover all of the major applications that are available on the market today.

The server monitoring element of this software extends to the statuses of the storage server, which may be on-premises or in the cloud. You can extend the depth of information gathered by this module by adding on the SolarWinds Storage Resource Monitor.

A great feature of this tool is the AppStack module. This gives you a visual representation of the applications that are running on your system, with all of the support layers of services and hardware shown in a stack below each. So, you can see the status of the application, the metrics for the application server that it runs on, and, if you are operating a virtual environment, all of the servers and networks that underlie that virtual machine. This is particularly useful if you operate applications in a Cloud environment or remote servers because it helps you see within an instant where underlying services are dragging your application performance down.

SolarWinds sells a perpetual license to this software, so once you pay for it, it is yours forever. However, the price only includes the first year of support and updates for the tool, so you will have to pay for support in subsequent years. This software is only available to load on the Windows Server environment.

The monitor installs in minutes and it will discover all of your applications and server statuses itself automatically. If you also buy the SolarWinds Network Performance Monitor and the SolarWinds NetFlow Traffic Analyzer, you will be immediately in control of all of the factors that could cause your business’s applications to fail or perform badly.

Who is it recommended for?

This system is suitable for mid-sized and large businesses. It is an on-premises software package that runs on Windows Server. It is able to monitor cloud platforms as well as on-premises servers. Thus, the businesses that would benefit most from this package are those that employ cloud-based and on-premises systems.

Pros:

  • Designed with large and enterprise networks in mind
  • Supports auto-discovery that builds network topology maps and inventory lists in real-time based on devices that enter the network
  • Has some of the best alerting features that balance effectiveness with ease of use
  • Supports both SNMP monitoring as well as packet analysis, giving you more control over monitoring than similar tools
  • Uses drag and drop widgets to customize the look and feel of the dashboard
  • Robust reporting system with pre-configured compliance templates

Cons:

  • This is a feature-rich enterprise tool, small networks may find it overwhelming

The Server and Application Monitor can be bought individually, or in the Systems Management Bundle. This pack also includes the company’s Virtualization Manager, the Storage Resource Monitor, and the Web Performance Monitor. Another bundle offered by SolarWinds combines the Server and Application Monitor with the Database Performance Analyzer. This grouping is called the Applications Performance Optimization Pack and is a particularly good buy if your business is heavily dependent on an ERP system. Whether you choose the Server and Application Monitor on its own, with a combination of other SolarWinds tools, or as part of a bundle, you can get the software on a 30-day  free trial.

EDITOR'S CHOICE

SolarWinds Server & Application Monitor is our first choice for monitoring applications and their supporting infrastructure. It automatically discovers the applications on your network along with their environmental dependencies. A powerful tool for establishing root causes during troubleshooting.

Official Site: solarwinds.com/server-application-monitor

OS: Microsoft Windows Server 2012 R2 and up

2. Datadog Real-Time APM (FREE TRIAL)

Datadog APM

Datadog offers Cloud-based monitoring for infrastructure, applications, and event logs. You can sign up just for the application performance monitor or use all three systems in combination to improve service visibility. All of these services are charged for by subscription and the price depends on the number of hosts that you operate. The system can monitor on-premises, cloud-based, and hybrid systems.

Key Features:

  • SaaS package
  • Code profiling
  • Distributed tracing
  • Dependency mapping
  • Activity monitoring

Why do we recommend it?

The Datadog Real-time APM is a SaaS package that provides distributed tracing and code profiling. The tool is able to trace all of the functions that feed into the applications that you know about. Sometimes, the functions, provided as microservices, rely on other microservices. The Datadog system traces them all.

Datadog monitors every request for an application and tracks its delivery, which involves examining events down the application stacks. Any anomalies that appear during the delivery of the application causes an alert trigger. Those alerts will accumulate, so you will instantly be able to see in the dashboard what application is in trouble and which service seems to be the cause of the problem.

The dashboard is very attractive and integrates graphical data representation to ease status recognition. You will be able to switch views to focus on the end users that are experiencing the worst performance and zoom in on individual users to examine the problems that application delivery encounters in that session.

You can customize the dashboard and even create different views to assign to individual team members. The system includes APIs, so you can even integrate elements of Datadog’s dashboard into your own corporate system monitoring pages. Interfacing between Help Desk software and Datadog reduces the need for support staff to switch between applications to tie in human error notification with automated alerts.

You will get more assistance from the Datadog Real-Time APM if you integrate it with the company’s infrastructure package. The two packages are designed to share data, so the trace-through application performance down to infrastructure statuses is seamless.

Who is it recommended for?

This application performance monitor is dedicated to tracking the activities of Web applications. The distributed tracing feature is useful for following the activities of functions that you don’t actually own or host. You can choose a plan that also gives you a code profiler, which shows each line of code as it executes.

Pros:

  • Great interface – easy to use, and customizable
  • Cloud-based SaaS product allows monitoring with no server deployments or onboarding costs
  • Can monitor both internally and externally giving network admins a holistic view of network performance and accessibility
  • Supports auto-discovery that builds network topology maps on the fly
  • Changes made to the network are reflected in near real-time
  • Allows businesses to scale their monitoring efforts reliably through flexible pricing options

Cons:

  • Would like to see a longer trial period for testing

Datadog APM is hosted in the cloud, which means that you don’t need to install and maintain the software. Furthermore, the cloud location of this package enables it to view other systems that are hosted remotely anywhere in the world because it is not bound by one host or network. The tool tracks all underlying modules and services so it can identify when contributing support systems are the real cause of performance problems. An optional extra, the continuous profiler, offers scanning and is ideal for DevOps teams for use in a CI/CD pipeline.

There is a free version of the infrastructure monitor that will manage data from up to five hosts. You can’t get the APM for free perpetually, but you can get a 14-day free trial.

Datadog APM Start a 14-day FREE Trial

3. ManageEngine Applications Manager (FREE TRIAL)

ManageEngine Applications Manager

The ManageEngine Applications Manager covers applications running directly on your production servers, over virtualizations, and on cloud servers. The utility covers all of those essential services that your enterprise relies on, including Web applications, ERP suites, and databases. In total, the manager covers more than 50,000 widely used applications.

Key Features:

  • Tracks more than 50,000 applications
  • Links to server resources
  • Application dependency mapping

Why do we recommend it?

ManageEngine Applications Manager is a close competitor to the SolarWinds Server & Application Monitor. This tool discovers and maps all of your applications, identifying their dependencies. This system can complement the OpManager network monitoring package because both systems meet at server monitoring, giving you a full stack view.

Performance monitoring features in this tool include the analysis of SQL execution to detect inefficiently structured database queries. The delivery of transactions performed on the server, across the network and over to end-users wherever they may be is another key performance measure included in this utility. Constant monitoring will alert you of performance metric deterioration and indicate which supporting services are the cause of delivery problems.

The dashboard for the tool is feature-rich with plenty of graphical data visualizations to speed performance comprehension. That dashboard is customizable, so you can delegate tasks and allow access to the utility by role without having to give all controls to every member of your administration team. The dashboard is also accessible from mobile devices to let field technicians get access to service information while out on a call.

While your team works on its system admin tasks, the Applications Manager keeps monitoring in the background, building up a record of regular performance patterns so that it can spot anomalies in service delivery quicker and more accurately. Fault detection utilities include a root cause analysis tool and a browser simulator that lets you experience the delivery speeds that your system’s users encounter. A reporting module lets you track performance metrics through both scheduled and on-demand execution, helping you to build up an SLA proof library and communicate the activities of your support department to stakeholders.

Who is it recommended for?

This system is suitable for businesses of all sizes. However, very small businesses with few applications to track could probably make do with the limited Free edition, which provides five monitors. The software for this package will run on Windows Server, Linux, AWS, or Azure.

Pros:

  • Offers on-premise and cloud deployment options, giving companies more choices for install
  • Can highlight interdependencies between applications to map out how performance issues can impact businesses operations
  • Offers log monitoring to track metrics like memory usage, disk IO, and cache status, providing a holistic view into your database health
  • Can automatically detect databases, server hardware, and devices in real-time

Cons:

  • Can take time tomaster all available features and options

The Applications Manager runs on Windows, Windows Server, and Debian, Ubuntu, CentOS, Fedora, RHEL, SuSE, Mandriva, and Oracle Enterprise Linux. ManageEngine offers this tool on a 30-day free trial. If you choose not to buy the Professional or extended Enterprise edition at the end of the trial period, you can continue to use the software for free with capability restrictions.

ManageEngine Applications Manager Download 30-day FREE Trial

4. Site24x7 Application Performance Monitoring (FREE TRIAL)

Site24x7 Application Performance Monitoring dashboard

The Site24x7 Application Performance Monitoring platform is a cloud-based monitoring tool that lets you analyze the performance of applications running on various platforms like Java, Node.js, Ruby, PHP, and .NET. The tool is administered remotely, so it is capable of analyzing applications running anywhere, including those running on cloud servers and mobile devices.

Key Features:

  • Cloud-based
  • Mixed with server and network monitoring
  • Code analysis

Why do we recommend it?

Site24x7 Application Performance Monitoring is a SaaS package. However, it has more in common with the SolarWinds and ManageEngine tools on this list than the Datagod system. This service discovers all of your software and tracks the modules that support them. It then creates an application dependency map.

The online access model of Site24x7 is very liberating because you aren’t limited to monitoring systems in the same building. The tool is available over the internet, through a browser, so you can access it from home just as easily as you could in the office.

With Site24x7 APM Insight, you can drill down to the exact line of code and find the needle in the haystack. This low-level analysis enables you to determine why a specific program method or a function call is slow and helps you identify potential bottlenecks.

Performance analysis also extends to databases. The tool helps you identify slow queries and work out which supporting service is causing the slowdown. You can also view live metrics on transaction data and also view reports for varied time periods.

You can set performance alerts, or let Site24x7 work out suitable levels for thresholds itself through machine learning and AI. You can also analyze how users perceive your online services from several different endpoints. This is known as “real user monitoring” (RUM). It demonstrates the end-user experience of your system from different geographical locations and in through different devices. The tracking capabilities of Site24x7 enables you to the dependencies between applications and the stack of supporting infrastructure for each of them.

Application performance monitoring is available with the Site24x7 Pro package. This deal includes the capacity to monitor three applications. It includes 50,000 RUM page views and will cover up to five sites.

Who is it recommended for?

Site24x7 provides packages of monitoring modules that include network and server performance and activity tracking as well as the APM. You can also choose a plan that includes Real-user Monitoring (RUM) that provides performance tracking for Websites and links into the APM for root cause analysis.

Pros:

  • One of the most holistic monitoring tools available, supporting networks, infrastructure, and real user monitoring in a single platform
  • Uses real-time data to discover devices and build charts, network maps, and inventory reports
  • Platform is intuitive, little training needed to get fully functional
  • User monitoring can help bridge the gap between technical issues, user behavior, and business metrics
  • Supports a freeware version

Cons:

  • Is a very detailed platform that will require time to fully learn all of its features and options

Site24x7 is charged for on a subscription basis, charged monthly. You get a lower rate if you pay a year’s subscription up front. The Pro package can be enhanced by add-on deals that get you the capacity to monitor more applications, or more servers or websites. You can get a 30-day free trial of Site24x7’s Pro plan.

Site24x7 Application Performance Monitoring Start 30-day FREE Trial

5. SolarWinds AppOptics Application Monitoring (FREE TRIAL)

SolarWinds AppOptics

AppOptics is a new offering from SolarWinds. It is a cloud-based solution and, unlike the Application Performance Monitor, is set up on a subscription basis. The company offers two levels of service for AppOptics. The cheaper plan covers infrastructure monitoring, but not application management. This plan covers server and network monitoring, AWS Cloudwatch integration, and the storage of historical data. The higher-priced plan adds on application performance monitoring and application delivery tracing.

Key Features:

  • Cloud-based
  • Hybrid tracking capabilities
  • Tools for manual analysis

Why do we recommend it?

SolarWinds AppOptics Application Monitoring is a SaaS package that also comes with the AppOptics Infrastructure Monitoring module. These two systems together help you to see the activities of Web applications and how they are reflected in demands on resources. This system provides immediate root cause analysis if application problems arise.

The application management aspect of the higher-priced plan covers both traditionally-hosted applications and distributed systems, which may deliver applications across sites or from the Cloud. The tracking capabilities of the system show you the resources that application communications pass through on their journey from the server to the endpoint. This will enable you to spot bottlenecks in the network path and give you the ability to move or add on resources to optimize delivery times. The dashboard can show application, server, and infrastructure metrics on the same screen. This will enable you to see whether underlying services are the cause of application performance problems.

Facilities in the dashboard include analytical tools that enable you to combine metrics, set ratios, and thresholds for your own customized triggers and assessments. The data analyzer includes a query language that allows ad-hoc queries for you to make quick explorations of the data arising from the monitor. Graphical features in the dashboard give you the capability to overlay a series of time-shift data to compare the performance metrics of your applications over time.

Who is it recommended for?

This package is ideal for any business that manages Web applications, particularly microservices that are hosted by others and provided as part of a framework or as APIs. The package is similar to the Datadog system because it implements distributed tracing and code profiling. Subscriptions are priced to monitor 10 hosts.

Pros:

  • Offers great visualizations reflecting live and historical health metrics and resource consumption
  • Is easily scalable, built as a cloud service
  • Tracks all major resources such as CPU, memory, and network usage
  • Can monitor Docker, Azure, and Hyper-V platforms, offering more flexibility than competing options

Cons:

  • Would like to see a longer trial period

Although AppOptics is a cloud-based service, the APIs that collect data from your system can’t be installed on just any operating system. The service can interact with Windows Server and Linux environments. You can get a 14-day free trial of SolarWinds AppOptics.

AppOptics Application Monitor from SolarWinds Signup for a 14-day FREE Trial

6. AppDynamics

AppDynamics

AppDynamics started as an independent company, but it is now owned by Cisco Systems. The involvement of this networking giant should see this monitoring system evolve into an industry leader, so this is one to watch.

Key Features:

  • On-premises or cloud-based
  • Free version available
  • Application stack monitoring

Why do we recommend it?

AppDynamics is a system monitor that you can install on your own server or access as a SaaS package on the cloud. The Application Monitoring unit is centered on the concept of “application flows.” These denote how data passes between applications in the execution of a business process.

The dashboard for the service is very busy and it focuses on your applications and the services that support them. Another view of performance data follows user cases to show the speed of delivery and the demand for different services and applications from your enterprise. As there are almost no infrastructure metrics in this tool, you would probably choose AppDynamics for online businesses that are entirely provided by Cloud services.

The application stack map, shown in the illustration above explains the performance trends of all of the apps that are active on your system in a real-time monitoring display. The services that support those applications are also included and problems highlighted in those supporting systems may highlight status issues. These issues, with the underlying infrastructure, would need to be investigated with a separate monitoring package.

The software monitors your application software in real-time and builds up historical data, enabling it to create a baseline of standard performance. This alone might prompt you to make changes in your capacity provision if it displays poor performance. If everything looks good at the baseline, you can progress to the diagnostic tool to see whether the applications perform well around the clock. You will be able to identify which applications are likely to run into trouble in times of high demand. The user experience module of the tool lets you see where all the demand for your services comes from and which products and services are the most popular. This is a great tool for business analysis as well as application performance monitoring.

Who is it recommended for?

The tool offers a series of plans and you need to go up to the Premium and Enterprise editions to get Application Monitoring. The prices for the on-premises package are easier to understand because each of the plans is charged per CPU core. The cloud version is charged through a rate of credits per monitoring action.

Pros:

  • Tailored for large-scale enterprise use
  • Excellent dependency mapping and visualizations to help troubleshoot complex application systems
  • Includes data flow tracking

Cons:

  • Mobile app could use improvement

The AppDynamics package can be installed on Windows Server or Linux. This version is available in four editions – the first of these, called Infrastructure Monitoring, doesn’t include application monitoring. All plans are priced per CPU core. There is also a SaaS version, called AppDynamic Cloud. This is priced by a system called MELTS, which stands for Metrics, Events, Logs, and Span (nothing for “T”). You pay for a MELTS allowance.

7. New Relic APM

New Relic APM

New Relic is a SaaS platform that provides 16 modules for system monitoring and the APM is one of them. The other modules include Infrastructure to monitor underlying services and server resources, Browser for real user monitoring, OpenTelemetry for distributed tracing, and Synthetics for Web application testing.

Key Features:

  • Cloud-based
  • Monitor on-premises and cloud systems
  • Code profiling

Why do we recommend it?

New Relic APM is a SaaS service that is delivered from the cloud. The application monitoring functions that you find in some other APM packages, such as Datadog, are spread across different modules on the New Relic platform. These include distributed tracing, serverless and microservices monitoring, and code profiling.

The New Relic system is an online service and if your infrastructure is also provided by Cloud services, the monitoring software will integrate directly with them. The monitor can be integrated into AWS, Google, Microsoft Azure, and Rackspace hosted servers. It can also integrate with your own on-premises servers.

The service analyzes events by inspecting the performance of code written in the seven most frequently-used languages for online services: Java, Node.js, PHP, .NET, Python, Ruby, and Go. This means that it will also be able to trace the activities of your custom software, not just the well-known pre-written applications.

The APM monitors all of your internet traffic including that originating from mobile apps. This service is tailored to online businesses, such as information websites, and web stores. The tool can support the migration of applications from on-premises servers to cloud services and it is also helpful when managing the release of new products or revamping existing web services. Both data transfers to the Cloud server of New Relic and data storage are covered by encryption and user authentication.

The dashboard for the service includes a lot of graphics to help you identify problems and performance successes rapidly. The main information that you need is all there in the application monitoring display. You will see response times, throughput metrics, and error rates both as figures and as time-sampled graphs. You can also track individual visitors’ journeys through your website as well as getting overviews of application performance. The interface includes database monitoring and you can search through collected data to analyze performance issues.

The dashboard includes team collaboration features, such as information sharing and note-making. You can customize the dashboard and create user groups, giving different team members access to different data views and controls. The New Relic APM can be integrated with help desk management systems.

Who is it recommended for?

Subscribers to New Relic get all of the modules, not just the APM. The system is offered in three plans, which relate to the number of users and the amount of data that your collect about performance rather than the modules that you get. This package is particularly geared toward monitoring Web applications.

Pros:

  • Great visualization options for monitoring app performance
  • Can integrate into hosted server solution such as Rackspace
  • Uniquely offers built-in team collaboration features, great for NOC teams and developers

Cons:

  • Alerting could use more customization options

There are three plans for the New Relic platform: Standard, Pro, and Enterprise. All plans get access to all of the 16 modules on the platform. The price structure is complicated and offers three user types with different access levels. The data throughput capacity and data retention periods are two other factors in the pricing. You can get one full user on the Standard plan for free.

See also: Improve Java Application Performance

8. Dynatrace Application Performance Management

Dynatrace Application Performance Manager

Dynatrace specializes in support software for Cloud-based systems and web enterprises. The software can be installed in-house, or you can access it on the Cloud. The pricing structure also gives you options; you can buy an annual license or buy the software outright.

Key Features:

  • Deploy on-premises or take as a SaaS package
  • User experience tracking
  • Good for Web application monitoring

Why do we recommend it?

Dynatrace Application Performance Monitor is the Operations side of this DevOps platform. The system additionally provides development testing services for new applications on their way to release. Operations monitoring is based on AI methods that link through to the Infrastructure module to identify when resources are going to run short.

Even if you choose to use the system online, you still need to install an element. This is called OneAgent. This is the data-collecting monitor that reports back to the analytical engine which may be on your server or operated remotely by Dynatrace. The OneAgent monitor installs on Windows Server, Windows, Linux, and Unix. If you choose to install the entire system in-house, you will need Linux to host it.

The Dynatrace structure covers Cloud infrastructure with one package or applications, hosts, and services for in-house systems with a different package. Apart from that division of service, the software isn’t sold as specialized modules, so you get infrastructure monitoring and user experience tracking with the application performance management system.

The Dynatrace methodology observes your application performance from two angles. One aspect focuses on the mechanics of delivery and that reaches down into infrastructure performance and produces metrics on the throughput of application execution. The other viewpoint is user experience. The software logs each visitor and measures application usage and response times per session.

Who is it recommended for?

Dynatrace is suitable for monitoring Web applications and other internet-based systems. It can be used for security testing in a CI/CD pipeline and for live modules. This package is a good choice for companies that develop applications and then support them. For example, SaaS providers could use this system.

Pros:

  • Highly visual and customizable dashboards, excellent for enterprise NOCs
  • Operates in the cloud, allowing it to be platform-independent
  • Can monitor application uptime as well as the supporting infrastructure and user experience

Cons:

  • Designed specifically for larger networks, smaller organizations may find the product overwhelming

The Dynatrace package also includes “synthetic monitoring.” This is a planning tool that emulates the actions of users and can generate expected visitor volumes. This is useful when you plan to add new pages and services to your website. The information you glean from these application tests can warn you of any need to increase infrastructure capacity and also help you optimize the location of the new pages on your website.

9. Splunk IT Service Intelligence

Splunk

Splunk applies artificial intelligence (AI) to its monitoring software. The company produces a range of monitoring tools including infrastructure management. However, the product you need to monitor your applications is called Splunk IT Service Intelligence. Although this is a separate product to the infrastructure monitoring package, it does include features that monitor events and hardware statuses so that you can get an insight into the causes of poor application performance.

Key Features:

  • AI-based routines
  • Capacity demand predictions
  • Identifies quiet periods

Why do we recommend it?

Splunk IT Service Intelligence is an add-on package to the Splunk data analysis system. The package provides service flow tracking. This is a difficult service to conceptualize because it can be adapted to a list of business activities. For example, it can be used to track sales processing for deliveries.

The AI element of the tool creates predictive reports that show you where capacity problems may be liable to occur. The application management tool also indicates peaks and troughs in demand and predict when the next surge in demand will occur. This will enable you to schedule batch jobs in quiet times and relieve the pressure on your infrastructure or buy extra capacity. If you already have an application monitoring tool, you can just opt for the add-on ITSI module for application performance. This will analyze the log files of your existing APM to focus on predictive capabilities. The tool also gathers information from your event logs to spot service delivery problems.

Splunk offers a 14-free trial of the Slunk Observability Cloud, which includes IT Service Intelligence. The package is an add-on to one of the main IT monitoring packages of Splunk, which will manage your infrastructure. The main package that the company offers is called Splunk Enterprise. If your business doesn’t have any on-premises infrastructure but is entirely supported by Cloud services, you should opt for Splunk Cloud.

Splunk Enterprise is available on a 60-day free trial and you can get a 14-day free trial of Splunk Cloud.

Who is it recommended for?

This package can be applied to any workflow that has deadlines. For example, if you have a service level agreement as part of your business contracts, you can track these as a customer or as a provider. The tool is part of the Splunk Observability Cloud package.

Pros:

  • Leverages AI to monitor applications and provide root cause analysis to technicians
  • Developed to support large enterprise applications
  • Highly customizable dashboard views, reports, and live metrics
  • Can monitor both on-premise apps as well as cloud/hybrid products

Cons:

  • Can be complex, uses its own query language
  • Expensive when compared to similar tools

Splunk Enterprise, is on-premises software and Splunk Cloud is accessed online through a browser. Splunk software can be installed on Windows, Linux, and Mac OS.

Related post: AppDynamics vs Splunk

10. WhatsUp Gold with Application Performance Monitor Add-on

WhatsUp Gold Applications Performance Monitor

WhatsUp Gold is an alternative to the SolarWinds Application Monitor solution if you want to go the route of integrating several infrastructure monitoring tools. With this option, the Application Performance Monitor is an add-on module to the core WhatsUp Gold package. The basic WhatsUp Gold plan gives you server monitoring and also network device management. With the Application Performance Monitor added onto those modules you get a system-wide overview that will help you identify underlying problems that could cause problems with the performance of your applications.

Key Features:

  • Addition to core network monitor
  • Autodiscovery
  • Live application performance monitor

Why do we recommend it?

WhatsUp Gold is a network performance monitor that uses SNMP to track the statuses of network devices. The Application Performance Monitor add-on extends this system so you can see performance metrics for both applications and networks simultaneously. The tool uses SNMP as part of its application monitoring tasks.

The standard WhatsUp Gold software also includes storage monitoring and wifi and cloud-based services monitors. The network features of the tool create a map of your system so that you can identify which network devices pass traffic through to which others. This will help you see where bottlenecks impair the delivery of applications to individual areas of your enterprise. Higher package plans include the Network Traffic Analysis module and that can give you deep insight into network performance. The top WhatsUp Gold package includes Configuration Management for your network devices.

The Application Performance Monitor add-on will log all of your applications during its set-up phase, which is automated. Once the monitor is in place, it will keep track of application performance in real-time, displaying metrics in the dashboard and generating alerts when critical performance issues arise. Both alert conditions and the dashboard display are customizable. The Component Summary Dashboard in the tool shows you a view of a selected application and all of its supporting services. This facility lets you see instantly where application performance problems are really caused by issues in other areas of the system.

The applications manager recognizes well-known applications, such as Apache, Hyper-V, and SQL Server, and adapts its monitoring activities according to the application type. You can also set up the monitor to track lesser-known applications and your own custom-built software. There are more conditions that the tool can monitor than could fit on one screen and so you can browse through the options in the tool to select which statuses you want to monitor. A straight-forward script system enables you to combine sensors to create your own alert conditions, which can include factors from any level of your system, combining application delivery speeds with network device performance, for example.

You can buy WhatsUp Gold and its add-ons outright, or subscribe to the software annually. The company produces a Total Plus package, which is only available for sale and not for subscription. This pack includes all of the modules of the top WhatsUp Gold package plus the Application Performance Monitor and the Network Traffic Analysis, Virtualization Monitor, and Configuration Manager modules. You can read more about WhatsUp Gold in our review.

Who is it recommended for?

The ability to extend the base package of WhatsUp Gold makes this a useful tool for any mid-sized or large organization. There are actually many other extensions that will provide you with a central console for all of the system monitoring services that you need. The software runs on Windows Server.

Pros:

  • Supports monitoring of infrastructure alongside applications and servers
  • Helps technicians read between the lines and discover bottlenecks quickly
  • Can be expanded to support network traffic analysis and monitoring

Cons:

  • Requires Whatsup Gold, not a standalone product

WhatsUp Gold and its Application Performance Monitor module run on Windows Server and the demo version will also run on Windows Pro environments. You can get a 30-day free trial of the software to run it through its paces risk-free.

11. Broadcom DX Application Performance Management

CA Application Performance Management

CA Technologies produces three separate packages for application performance monitoring. These are: Application Performance Monitoring, App Experience Analytics, and Synthetic Monitoring. Each of these modules is delivered on a SaaS model and charged by subscription. The company doesn’t offer a package of all three. The App Experience Analytics system covers user experience and would be a useful addition if you want to monitor a website. The Synthetic Monitoring module also focuses on user engagement and it models visitor transactions so you can analyze the performance of a website. The main APM product of CA, though, is its Application Performance Management tool.

Key Features:

  • SaaS package
  • Three application monitors
  • Application dependency mapping

Why do we recommend it?

Broadcom DX Application Performance Management is a SaaS package that deploys AI and user activity monitoring to spot performance shortfalls in an application set. Machine Learning file tunes alert thresholds, so you don’t get pestered by out-of-the-box alerts that aren’t appropriate for your user’s normal activity.

This APM is aimed at large organizations and its main feature is the ability to promote teamwork. Its key perspective is the transaction tracer that builds up a map of application components and service dependencies. The visibility of app dependencies extends to database performance. You will be able to see graphs of application delivery performance over time, which should help you spot abnormal behavior as well as peak demand and times with spare capacity.

The baseline built by the monitor gets updated constantly, so it will be able to provide you with a better insight into the normal behavior of your apps as time progresses. If you employ containers for secure app delivery under BYOD policies, the APM can see into the delivery of those apps as well. The data collected by the system extends to host performance and application code analysis. The services of Cloud-based and remote hosts are also included in the APM’s line of sight.

Who is it recommended for?

This package includes application discovery, distributed tracing, and code profiling. So, it will be of interest to businesses that use Web applications that rely on APIs, frameworks, and microservices. The system is highly developed and would be a good fit for Web producers to support their products.

Pros:

  • Simple- combines visuals with application log data
  • SaaS model makes the product accessible to any size company
  • Can use baseline analysis to highlight abnormalities

Cons:

  • Onboarding for the on-premise version can be complicated
  • Reporting could use improvement, made easier to use

A higher Enterprise plan offers unlimited usage of the system. This service can be accessed on the Cloud or installed on-premises. The Enterprise plan includes the retention of data for 90 days to aid analysis. The Essentials package only gives you 7 days of data. You can get the system on a 30-day free trial, during which time all of your monitoring data is retained.

12. AppEnsure

AppEnsure

AppEnsure monitors both user experience on a website and application delivery statistics to help you provide online services effectively. The alert conditions arise from poor performance as experienced by the user. You don’t need to wait for a complaint to come in from any of the visitors to your site because the AppEnsure monitor will detect the problem. In fact, you should be able to head off delivery impairment because the monitor will identify deterioration in service before it gets to the point where users of a site notice problems. Infrastructure monitoring will lead you to the cause of mounting problems and enable you to make adjustments to resources.

Key Features:

  • Web application monitoring
  • Autodiscovery
  • AI-based anomaly detection

Why do we recommend it?

Appensure starts with user-facing systems and then tracks back through their operations to discover all of the modules that contribute to them. The tool also looks at how applications interact with each other and which services they use. IT then generates an application dependency map, which can be used for root cause analysis.

The AppEnsure service is delivered online. When you begin with the service, AppEnsure software will search through your system for all end-user apps and then trace back to identify supporting apps and services. This application discovery process results in a map, which amounts to an application stack.

Once operational, AppEnsure records the performance of app delivery to every user. Initially, this data gathering allows the system to establish a baseline pattern of normal behavior. Once an acceptable level of delivery performance has been established, subsequent performance can be monitored for any anomalies or deterioration in response times that would indicate a problem in the system.

As AppStack also monitors the application stack, it can draw your attention to the service performance that is the probable cause of application delivery problems; rather than just telling you that a user-facing application is possibly encountering trouble.

The complete visibility of AppEnsure includes onsite and remote resources, plus Cloud-based services. The application stack monitoring extends to virtualized environments. It can trace the servers that support your virtual machines and identify status issues there. AppEnsure is particularly well integrated with the Citrix XenApp environment.   The detection methods of AppEnsure will detect and track pre-written applications, such as Microsoft Exchange, Sharepoint, and ERP systems. It is also able to monitor your own custom-built applications.

Who is it recommended for?

This is a cloud-based system and its tracking of supporting modules is ideal for complicated application cloisters, such as ERPs. It is also a good tool to use if you need to watch over Citrix systems – there is a special edition for that.

Pros:

  • Alerts are simple to configure, and can easily be set to trigger before performance is impacted
  • Leverages baseline analysis to spot behavioral anomalies
  • Straightforward and gets the job done

Cons:

  • Could use a longer trial period
  • Would benefit from additional integrations into to other log/monitoring platforms

The AppEnsure service is charged for on a subscription basis. You can get a 14-day free trial of the system.

Application Performance Management

No matter what type of business you have, application performance management is an important task of the IT department. In online businesses, the applications offered to visitors are the only contact that customers get with the organization, so guaranteed application performance is essential. For all other types of businesses, application performance is still a very important element of the IT system, and heading off problems will keep the business running and reduce the number of Help Desk calls.

You don’t want to rely on the system’s users to tell when the applications in your business are experiencing problems. If the service gets so bad that users notice, you have already failed in your job as an IT manager. Keep on top of your application performance with one of the tools on our list.

Do you use an application performance monitor? Do you use one of the systems recommended in our list, or have you installed a different APM? Leave a message in the Comments section below and share your experience.

Application Performance Monitoring FAQs

What software is best for full-stack application monitoring?

Full-stack monitoring examines all supporting services, operating systems, and hardware that serve the delivery of an application. An APM just focuses on examining statistics drawn from application operations. To get full-stack monitoring, you need a tool that also monitors servers and networks.

What are the best mobile application performance monitoring tools?

Mobile applications are usually frontends for cloud services. The lack of processing power on a mobile device means that even well-known applications perform most processing on a cloud server, using the app to deliver results. Therefore, the best mobile application performance monitoring tools are those that don’t just check on the processes occurring on the device but also monitor connection quality.

What is the difference between network monitoring and application performance monitoring?

Network issues will be reflected in application performance. Therefore, if there is a problem with the network, the performance data on applications will show that something has gone wrong. However, the APM won’t be able to explain the cause of the problem if the issue lies with the network. In order to drill down to spot the cause of application performance problems, you might need to go as low as the network. An APM can’t see that far, so you will also need to run a network performance monitor.