The Best SOAR Software

SOAR stands for Security Orchestration, Automation, and Response. It is a platform used by security teams to automate and coordinate incident-response tasks, integrate security tools, and streamline workflows. The concept of SOAR emerged around 2015, when Gartner first coined the term to describe such platforms. Before then, security analysts had to handle alerts and incidents manually across different tools, which was slow, error-prone, and exhausting.

SOAR platforms automate repetitive and time-consuming tasks such as alert triage, evidence collection, ticketing, and basic containment actions. They also provide structured playbooks to consistently handle threats. SOAR is important because it significantly reduces the workload on security analysts, accelerates incident response, and lowers the mean time to detect and respond.

SOAR software can help your organization avoid the following pain points:

• Slow incident response caused by manual investigation and repetitive security tasks.
• Alert overload that overwhelms small security teams and leads to missed threats.
• Inconsistent or incomplete incident handling due to a lack of standardized workflows.
• Delayed containment of attacks because actions aren’t automated or coordinated across tools.
• Fragmented security data is scattered across multiple platforms, making threats harder to analyze.
• Human error occurs during high-pressure incidents, especially when staff are limited or overworked.
• Difficulty meeting compliance or audit requirements due to poor documentation and tracking of security actions.

In this article, we examine some of the leading SOAR platforms currently available. Drawing on extensive research and insights from security operations practice, this article aims to help you identify solutions that enhance efficiency, improve response consistency, and strengthen your overall cyber defense posture.

Our list of the best SOAR software

Based on our independent research, selection requirements, and rating methodologies, these are the best SOAR software tools on the market today:

1. ManageEngine Log360 EDITOR’S CHOICE A unified SIEM that manages logs, detects threats, and audits Active Directory. It also counts as a SOAR tool because it can automate and orchestrate responses to security incidents. Start a 30-day free trial.
2. Palo Alto Cortex XSOAR Enterprise-grade SOAR with extensive playbooks, integrations, and collaborative “war room” investigations.
3. Splunk SOAR (Phantom) Flexible automation platform with visual playbooks and deep Splunk SIEM integration.
4. IBM Security QRadar SOAR (Resilient) Dynamic playbooks, strong case management, and audit-ready incident tracking.
5. Microsoft Sentinel Cloud-native SOAR using Azure Logic Apps, scalable and integrated with Microsoft services.
6. Sumo Logic Cloud SOAR Cloud-first solution with AI-driven workflows and centralized incident management.

If you need to know more, explore our vendor highlight section just below, or skip to our detailed vendor reviews. 

Best SOAR software highlights

Key points to consider before purchasing a SOAR platform

• Integration Coverage: Ability to connect seamlessly with your current security stack (SIEM, EDR, firewalls, ticketing, threat intel, cloud services).
• Automation Depth: How well the platform automates tasks such as enrichment, triage, containment, and remediation without heavy customization.
• Playbook Flexibility: Support for customizable, repeatable workflows that match your incident-response procedures and maturity level.
• Ease of Use: Intuitive interface, low learning curve, and straightforward playbook building for analysts of different skill levels.
• Scalability & Performance: Ability to handle your alert volume, concurrent playbook executions, and future SOC growth.
• Case Management & Collaboration: Quality of incident tracking, evidence handling, escalation workflows, and team collaboration features.
• Security & Compliance Controls: Role-based access, audit logging, data security, and compliance requirements relevant to your environment.
• Vendor Support & Ecosystem: Availability of documentation, support responsiveness, prebuilt playbooks, and an active community or marketplace.

To dive deeper into how we incorporate these into our research and review methodology, skip to our detailed methodology section. 

The Best SOAR Software

Taking this list of requirements into consideration, we found a number of excellent security products that are able to interface with third-party tools to detect and block malicious activity.

1. ManageEngine Log360 (FREE TRIAL)

Best For: SMBs and larger enterprises that want a single, automated SOC platform.

Price: Starts at $795 per year for 10 log sources. Perpetual licensing starts at $2,386. Custom pricing can be requested.

ManageEngine Log360 is an AI-powered, unified SIEM platform designed to act as the command center for your Security Operations Center (SOC). Log360 addresses log fragmentation challenges that many IT and security teams face. In fact, the name Log360 conveys the idea of complete, 360-degree visibility across all logs in an organization. Its primary function is to collect, correlate, and analyze logs to detect threats early, respond to incidents faster, and maintain regulatory compliance.

In order to accomplish these functions, Log360 integrates SOAR, UEBA (user behavior analytics), and Active Directory auditing. Its SOAR capabilities include built-in security orchestration, automation, and response. These automated playbooks allow you to reduce manual effort, accelerate response times, and standardize the handling of security incidents across your environment.

Key Features:

• Security Orchestration, Automation, and Response (SOAR): Automates incident assignments, investigations, and remediation workflows using pre-defined playbooks.
• Automated Threat Detection (Vigil IQ): 2000+ MITRE-mapped detections, anomaly detection, and threat correlation rules to identify threats quickly.
• AI-Powered Behavioral Analytics (UEBA): Detect insider threats and unusual activity by analyzing user behavior in real time.
• Generative AI Insights (Zia Insights): Human-readable summaries of logs, alerts, and incidents, with MITRE ATT&CK mapping and remediation guidance.
• Log Management and Active Directory Auditing: Collects and analyzes logs from servers, applications, firewalls, and endpoints to provide contextual threat visibility.
• Dark Web Monitoring: Proactively monitors leaked credentials and sensitive data to prevent breaches.
• Customizable Dashboards and Extensible Platform: Open APIs, marketplace extensions, and custom widgets to personalize monitoring and integrate with existing security ecosystems.

Unique Buying Proposition

Log360’s unique advantage is that it brings orchestration, automation, and remediation together inside a platform that already understands your environment through logs, user behavior analytics, and AD auditing.

The unified 360-degree approach enables it to understand your network, users, and devices before executing automated actions, which significantly reduces false positives and ensures remediation is accurate and context-aware.

Feature-In-Focus: Integrated threat detection, incident response, and contextual security visibility

The main feature focus of ManageEngine Log360 as a SOAR platform is its emphasis on integrated threat detection, automated incident response, and contextual security visibility. Log360 integrates SIEM, UEBA, AI-driven analytics, and SOAR capabilities into one environment.

This is important in a SOAR platform because automation alone is not enough. Poor-quality alerts or a lack of context can lead to false positives, unnecessary remediation actions, or missed threats.

Why do we recommend ManageEngine Log360?

ManageEngine Log360 is highly recommended because it transforms traditional SOC operations by connecting threat detection, investigation, and response into a single workflow. Its automated TDIR (Threat Detection, Investigation, and Response) module, Vigil IQ, consolidates telemetry from Active Directory, cloud platforms, threat feeds, and other sources.

The platform is steadily gaining adoption, especially among SMBs, mid-sized enterprises, and organizations that seek a unified, cost-effective SIEM + SOAR solution. Its credibility is also growing, supported by positive customer reviews, industry awards, and recognition, which shows increasing trust in the platform.

Who is ManageEngine Log360 recommended for?

Log360 works well for both SMBs and mid-sized organizations that want a single, automated SOC platform. It is also a strong fit for MSSPs who manage multiple clients and need smart, context-aware monitoring and automated responses to keep everything running smoothly.

However, some users on Reddit reported usability challenges, frequent false positives, and scaling limitations, suggesting that Log360 works best for organizations that focus on reliability, practical features, and cost-effectiveness over the latest cutting-edge capabilities.

You can buy ManageEngine Log360 directly from ManageEngine’s website, through a sales quote request, or via authorized partners and resellers. The licensing model is modular and based on the number of assets and systems you monitor. It is usually subscription-based and tied to the number and types of systems monitored in your environment.

Log360 uses two main licensing approaches:

• Annual Subscription Model (ASM): Lower upfront cost, renewed yearly, with maintenance and support included.
• Perpetual License: One-time license purchase with optional annual maintenance and support renewals afterward

The platform scales based on the infrastructure and data sources connected to the platform. The licensing covers components such as log sources, domain controllers, file servers, endpoints, and cloud accounts.

A 30-day free trial is available. Once the trial expires, you can purchase either an annual subscription license or a perpetual license.

2. Palo Alto Cortex XSOAR

Best For: Medium to large enterprises with dedicated security teams

Price: Available via authorized sales partners.

Palo Alto Cortex XSOAR (Extended Security Orchestration, Automation, and Response) is a cybersecurity platform created to automate, orchestrate, and manage cybersecurity operations and incident response. Cortex XSOAR originated from Demisto, founded in 2015. Demisto was acquired by Palo Alto Networks in 2019, and the product was rebranded as Cortex XSOAR.

Cortex XSOAR is a standalone tool that can run as a full platform with its own interface for incident management, playbooks, and reporting. However, its real power comes from integrating with other security tools (firewalls, SIEMs, endpoint protection, threat intel platforms, etc.).

Key Features:

• Playbook‑Driven Automation: A rich visual playbook editor (drag‑and‑drop) plus the ability to use custom scripts.
• Incident & Case Management: Centralized system to manage security incidents, track investigations, and keep records.
• Threat Intelligence Management: Native threat intel capabilities plus integrations with many external intel sources.
• Wide Integration Ecosystem: Supports hundreds of third‑party tools (SIEMs, EDR, firewalls, messaging systems, etc.).
• Real-Time Collaboration: “War room” style interface for teams to work together on incidents, plus task assignment, notes, and real-time updates.
• Scalability & Deployment Options: Cloud-native architecture, meaning it can scale, and supports rapid deployment.
• Search & Query Capabilities: Unified alert and indicator search across sources for investigations.

Unique Buying Proposition

Cortex XSOAR’s key differentiator is its ability to unify and automate security operations across multiple tools. It turns time-consuming, manual incident response into a fast, automated, and coordinated process.

Reported outcomes from some organizations include reductions of up to 90% in remediation time, 89% faster malware incident investigation, and 75% fewer incidents requiring manual intervention. These figures reflect the platform’s ability to aggregate and enrich security data, streamline alert triage, and automate repetitive tasks.

However, these figures should be considered indicative rather than guaranteed. Actual outcomes will depend on factors such as your organization’s size, existing security infrastructure, staff expertise, and the complexity of your threat environment.

Feature-In-Focus: Playbook-based security automation and orchestration

The feature in focus for Cortex XSOAR as a SOAR tool is the extent and sophistication of its playbook-based automation. Playbook-based security automation and orchestration is important on a SOAR platform because it defines how incidents are handled consistently and repeatably across the entire security operation.

Cortex XSOAR provides a powerful visual playbook editor, an extensive library of integrations and content packs, and built-in case management that integrates human and automated actions. This level of capability makes XSOAR’s automation more powerful, flexible, and reliable than what you’ll find in most other SOAR platforms.

Why do we recommend Palo Alto Cortex XSOAR?

We recommend Cortex XSOAR largely due to its mature ecosystem, broad integrations, and strong community support. It offers one of the largest libraries of prebuilt connectors and playbooks. Its platform supports both technical customization and collaborative case management, appealing to teams of varying sizes and levels of expertise.

Lastly, XSOAR benefits from Palo Alto Networks’ ongoing development, updates, and access to threat intelligence, which helps maintain relevance in a rapidly evolving cybersecurity landscape. These factors contribute to its recognition as a leading SOAR solution, beyond its automation capabilities alone.

Who is Palo Alto Cortex XSOAR recommended for?

Cortex XSOAR is primarily aimed at medium to large enterprises with dedicated security teams, especially those in high-risk or regulated industries. It is also suited for organizations that use multiple security tools and need to integrate, automate, and standardize incident response workflows.

You can buy Palo Alto Cortex XSOAR through Palo Alto Networks sales teams, authorized partners, or cloud marketplaces. Pricing is typically quote-based and enterprise-focused, so it is not fully published on the product website.

Cortex XSOAR has several editions, including Community Edition, Starter, Threat Intelligence Management (TIM), and Enterprise. The Enterprise edition is the most complete SOAR version. The Community Edition is a limited free version used for learning or evaluation. Licensing is generally per user (audit and full users) and may also include multi-tenant licensing for MSSPs.

All major editions include support, but the level varies: Enterprise customers receive full vendor support and professional services options. Community Edition users rely mainly on community support.

3. Splunk SOAR

Best For: Medium to large enterprises and organizations with established or growing SOCs

Price: Pricing is not publicly fixed but varies widely by customer size and architecture

Splunk SOAR has evolved into a native capability within Splunk Enterprise Security, forming part of a unified SecOps environment that integrates SIEM, UEBA, SOAR, and Splunk’s AI-assisted workflows. From an operational perspective, Splunk SOAR is built to integrate with a broad security ecosystem. It connects to more than 300 third-party products and supports over 2,800 automated actions.

Its playbook system supports granular and full end-to-end automation, and align with frameworks such as MITRE ATT&CK and D3FEND, which helps teams maintain structured, defensible response processes. Beyond automation, Splunk SOAR provides comprehensive case management capabilities, including task segmentation, assignment, documentation, and collaborative investigation features.

Splunk SOAR can operate as a standalone tool or as an integrated component of Splunk Enterprise Security (ES). You can deploy it independently if you only need SOAR capabilities, or use it natively within Splunk ES for a unified SIEM-plus-SOAR environment. It supports cloud, on-premises, and hybrid models. Licensing typically follows a subscription model, with pricing based on factors such as the number of automated actions, users, and deployment requirements.

Key Features:

• Playbooks & Automation: Splunk SOAR provides a visual playbook editor (drag‑and‑drop) as well as scripting support.
• Extensive Integrations: It supports integration with 300+ third-party tools and offers more than 2,800 automated actions via its app ecosystem.
• Case Management: Built‑in case management enables task segmentation, assignment, documentation, and collaboration using reusable templates or custom workflows.
• Event Management: Consolidates security events from multiple sources and lets analysts filter and prioritize notable events.
• Prompt-Driven Automation: The platform supports prompting external teams (e.g., IT, Ops) from within playbooks-ideal for multi-team incident response.
• Intelligence & Analytics: Uses Splunk’s threat research and integrates with its data ecosystem to enrich alerts, prioritize cases, and surface insights in its investigation panel.
• Flexible Deployment: Can be deployed on-premises, in the cloud, or in hybrid mode, depending on organizational needs

Unique Buying Proposition

The distinctive value that Splunk SOAR brings to the table is its ability to operate within a broader, data-centric security ecosystem rather than functioning as an isolated automation tool.

We analyzed a wide range of publicly available information about Splunk SOAR, and these sources consistently describe its tight integration with Splunk Enterprise Security, which allows you to apply automation directly to the same data you use for detection, correlation, and investigation.

Feature-In-Focus: Prebuilt, customizable playbook automation

Splunk SOAR’s prebuilt, customizable playbook automation is a core capability that allows your security teams to define and execute structured incident response workflows. These playbooks are pre-engineered templates for common security scenarios (such as phishing, malware, or credential compromise) that can be used immediately or modified to fit your organization’s specific processes.

They coordinate actions across multiple tools such as enrichment, alert triage, ticket creation, containment, and notification-so that incident response steps are executed consistently and automatically rather than manually. This is important on a SOAR platform because it directly addresses two major SOC challenges: speed and response consistency.

Why do we recommend Splunk SOAR?

We recommend Splunk SOAR because it performs reliably across broad integrations, offers deep automation, provides solid case management, and supports flexible deployment.

It has a long track record in the market, scales well for organizations with high alert volumes, and consistently earns positive evaluations from independent analysts and users. These factors show that it is a mature, stable, and widely adaptable platform, which is why it ranks among the leading SOAR solutions.

You are better off with Splunk SOAR if your organization already uses Splunk Enterprise Security and wants tight integration between SIEM and SOAR. Otherwise, you may want to consider Cortex XSOAR for its flexibility and depth in broader, more complex environments.

Who is Splunk SOAR recommended for?

The target market for Splunk SOAR is primarily medium to large enterprises and organizations with established or growing SOCs that need to manage high volumes of security alerts and incidents.

Specifically, it is suited for organizations that already use Splunk Enterprise Security or other Splunk products and want tight integration between their SIEM and automation tools. Smaller organizations or those without a significant Splunk investment may find it less cost-effective,

You can buy Splunk SOAR as part of Splunk Enterprise Security, or as a standalone SOAR capability, depending on the deployment model. In most cases, purchasing is sales-led, meaning you contact Splunk or an authorized partner to get a custom quote based on your environment and use case. The final cost is tailored to factors such as deployment size, required capabilities (SIEM, SOAR, UEBA, threat intelligence), and expected data volume.

The licensing model is typically tied to the broader Enterprise Security consumption model. Splunk generally uses capacity-based licensing, which is driven by your overall platform usage (such as data ingestion, infrastructure capacity, or vCPU-based models, depending on deployment type).

SOAR functionality (like playbooks, automation, and case management) is included as part of the SecOps platform, especially in Enterprise Security editions. In terms of pricing structure and options, Splunk offers different Enterprise Security editions aligned to operational needs, but exact pricing is not publicly fixed and varies widely by customer size and architecture.

Support is generally included as part of enterprise subscription agreements. Higher-tier packages provide more comprehensive 24/7 support, onboarding assistance, and access to professional services.

4. IBM Security QRadar SOAR

Best For: Mid-size to large enterprises that operate formal SOCs and manage high alert volumes.

Price: Various pricing options available via IBM’s sales channels or authorized partners.

IBM Security QRadar SOAR is a mature orchestration and automation platform that has proven its ability to improve your decision-making process within the SOC. QRadar SOAR has existed for more than a decade. The platform originated from Resilient Systems, a company founded in 2012 that focused explicitly on incident response workflows.

It was among the first companies to offer a dedicated, full incident-response workflow platform that closely aligned with what would later become SOAR technology. IBM acquired Resilient Systems in 2016 and later integrated it into the QRadar portfolio, eventually rebranding it as QRadar SOAR.

QRadar can be deployed on-premises as software or a virtual appliance, or you can use IBM X-Force Managed Services to have IBM handle monitoring and response. Licensing comes in two forms. The Usage model charges based on the amount of data you ingest. It fits organizations that want tight control over data volume and cost. The Enterprise model uses Managed Virtual Servers (MVS) and provides broad coverage across physical, virtual, and cloud servers.

Key Features:

• Dynamic Playbooks and Automation: An award-winning Playbook Designer that lets analysts build and modify automated workflows that adapt in real time as investigations progress.
• Integrated Breach Response: Built-in support for more than 180-200 global privacy and data-breach regulations.
• High-Fidelity Alert Handling: Automated correlation, enrichment, triage, and case prioritization to reduce time spent on manual investigation steps.
• Flexible Case Management: Customizable workflows that integrate with a broad ecosystem of tools and align with existing incident response processes.
• Analyst-Friendly Onboarding: Low-friction setup and guidance that help teams quickly automate tasks and reduce false positives.
• Compliance and Reporting: Preconfigured templates for PCI DSS, HIPAA, SOX, GDPR, and other mandates streamline audit preparation and regulatory reporting.

Unique Buying Proposition

QRadar SOAR’s unique buying proposition is its deep maturity in incident-response workflow management, an approach that was already well developed before the modern SOAR category formally emerged. Because it evolved from Resilient Systems, a platform built specifically to formalize and operationalize incident response, it offers greater process depth than many newer SOAR tools.

This is most evident in its dynamic playbooks and built-in breach-response framework, which support more than 180-200 global privacy regulations. Although other SOAR tools automate technical tasks, QRadar SOAR uniquely bridges operational, legal, and compliance-driven aspects of incident response.

Feature-In-Focus: Playbooks and Automation

The most prominent feature of QRadar SOAR is its award-winning Playbook Designer, which empowers security teams to quickly and visually create fully automated, low-code incident response workflows.

IBM QRadar SOAR emphasizes that this visual, low-code playbook capability, along with integrated case management and breach response modules, is central to helping analysts respond faster and scale security operations effectively.

Why do we recommend IBM Security QRadar SOAR?

IBM QRadar SOAR earned a place on our list because it consistently demonstrates strong real-world performance across diverse environments, particularly in organizations with mature SOC processes or strict regulatory requirements.

Its dynamic playbooks, case management depth, and integration with extensive privacy-breach workflows make it effective at handling complex incidents end-to-end rather than just automating isolated tasks. The platform’s long operational history and broad integration ecosystem also mean that its features have been tested, refined, and validated in large-scale, high-pressure deployments.

Who is IBM Security QRadar SOAR recommended for?

The primary target market for IBM QRadar SOAR is mid-size to large enterprises that operate formal SOCs, manage high alert volumes, or work in industries with strict regulatory or breach-reporting requirements.

Because it supports more than 200 privacy and data-breach regulations, it also appeals to companies with significant compliance exposure or multinational operations.

You can acquire IBM QRadar SOAR through IBM’s sales channels or authorized partners. IBM positions it as an enterprise SOC platform, so procurement is usually handled through a sales-led process based on your company’s size, deployment needs, and security requirements.

In terms of deployment, QRadar SOAR can be installed on-premises in two main ways: either as part of the QRadar Suite SOAR running on Red Hat OpenShift or as a virtual machine (VM) deployment. It can also be consumed through IBM-managed services depending on your organization’s preference for outsourcing operations.

The licensing model is based on a subscription-and-support (S&S) structure, which provides predictable, unlimited-usage pricing. This includes unlimited cases, actions, and playbooks. Pricing is designed to scale based on your organization’s overall deployment and subscription level. The subscription also includes access to IBM X-Force threat intelligence at no additional cost.

Support is bundled into the annual Subscription & Support (S&S) agreement, which includes 24/7 technical support, software updates, patches, and new feature releases. This ensures continuous platform maintenance and access to IBM’s latest security enhancements throughout the subscription period.

5. Microsoft Sentinel

Best For: Medium-to-large organizations, SOC, and MSSP that deal with high data volumes

Price: Analysis tier pay-as-you-go starts at $4.3 USD per GB of data ingested

Microsoft Sentinel is a cloud-native SOAR platform and next-generation SIEM. It is built entirely on Microsoft Azure. Microsoft Sentinel’s SOAR capabilities are built directly into the Sentinel SIEM platform and automate detection-to-response workflows using playbooks, analytics rules, and orchestration across connected security tools.

Sentinel leverages Microsoft’s extensive global threat intelligence to drive AI-driven detection and correlation. When properly deployed and implemented, Sentinel enables you to identify threats more quickly and reduce false positives by up to 79%, according to Forrester’s Total Economic Impact report.

This intelligence drives automated, coordinated responses that turn insight into immediate action. For instance, if Sentinel detects a suspicious email with a malicious attachment, it can automatically quarantine the email in Microsoft 365, block the sender across the organization, create an incident in your ITSM system, and alert the security team via Teams or email.

Key Features:

• Automated Playbooks: Create workflows to respond to incidents automatically or manually.
• Threat Detection & Correlation: Detect anomalies and connect related alerts across the environment.
• Incident Management: Centralize alerts into incidents for investigation and coordinated response.
• Broad Integrations: Connects with Microsoft and third-party security tools for end-to-end automation.
• Case & Task Management: Assign and track tasks during incident investigations.
• Cloud-Native & Scalable: Fully cloud-based, supporting scalable orchestration and automation.
• Custom Notifications & Reporting: Sends alerts and provides dashboards for SOC metrics and performance.

Unique Buying Proposition

The unique buying proposition of Microsoft Sentinel as a SOAR platform is its cloud-native design and tight integration with Microsoft products. It allows organizations to automate detection, investigation, and response directly within Microsoft 365, Azure, and related services.

Sentinel uses Azure Logic Apps to create customizable playbooks that can coordinate actions across both Microsoft and third-party tools. It also enriches alerts with contextual information and threat intelligence.

Feature-In-Focus: AI-powered automation and incident response

The most prominent feature of Microsoft Sentinel SOAR is its generative AI-powered automation and incident response capabilities, which are tightly integrated with its cloud-native SIEM.

This capability, known as Security Copilot, leverages AI to analyze incidents, summarize findings, generate Kusto Query Language (KQL) queries, and recommend next steps, helping your SOC team investigate and respond to threats faster.

Why do we recommend Microsoft Sentinel?

We recommend Microsoft Sentinel because it provides a fully cloud-native, scalable solution. It integrates automated orchestration, integrated threat intelligence, and centralized incident management.

Its tight integration with Microsoft 365, Azure, and other widely used services allows organizations to streamline security operations without adding separate infrastructure.

Who is Microsoft Sentinel recommended for?

We recommend Microsoft Sentinel SOAR for medium to large enterprises that rely on Microsoft technologies such as Microsoft 365, Azure, and related services.

Industries with regulatory requirements or complex cloud environments also benefit from Sentinel’s cloud-native architecture, built-in threat intelligence, and automated incident response capabilities.

Sentinel is delivered as a cloud-native service in Microsoft Azure, so there is no separate hardware purchase or on-premises installation required. You can purchase Microsoft Sentinel directly through Microsoft sales, Azure Marketplace, Microsoft partners, or an existing Azure subscription.

Microsoft provides pricing calculators, cost estimators, and sales consultations to help you size deployments before purchase. The platform uses a flexible subscription and consumption-based licensing model. Pricing is tied to the amount of security data ingested and stored.

There are two main data tiers: Analytics Tier and Data Lake Tier. The Analytics Tier supports full analytics, alerts, investigations, automation, and querying. The Data Lake Tier provides lower-cost long-term storage for compliance, investigations, and historical analysis.

Within the Analytics Tier, you can choose either Pay-As-You-Go pricing or Commitment Tiers, where larger reserved data volumes reduce overall costs. This makes Sentinel scalable for both smaller organizations and large enterprises with high log volumes.

6. Sumo Logic Cloud SOAR

Best For: MSSPs, large enterprises, and security teams in regulated or alert-heavy industries.

Price: Pricing is partially public but not fully fixed

Sumo Logic Cloud SOAR is a cloud-based security orchestration, automation, and response platform launched by Sumo Logic in August 2021 after acquiring DFLabs. It is part of the broader Sumo Logic security suite, which includes SIEM, threat detection, and analytics capabilities.

Cloud SOAR allows organizations to create automated playbooks, coordinate actions across multiple security tools, and centralize incident workflows in a single interface. The platform has shown strong momentum among channel partners and MSSPs. Several MSSPs now use the SOAR/SIEM stack to support multiple customers. However, its adoption is not yet universal across all SOCs.

Sumo Logic Cloud SOAR uses a credit-based system called Cloud Flex Credits, which means you pay for what you actually use rather than for the amount of data you send. The SOAR features, such as playbooks and incident management, are included in this system and must be activated in your Sumo Logic account. Essentially, your SOAR activity draws from the same pool of credits, so your usage and costs scale with how much you rely on the platform.

Key Features:

• Machine Learning-Powered Automation: Automated responder knowledge and playbooks that enrich and correlate data for faster incident validation.
• Dedicated Triage Module: Specialized modules for Financial Services and CyberFraud to manage incidents efficiently.
• Dual-Model Orchestration: Combines incremental and advanced automation for adaptive, real-time workflow execution.
• End-to-End SOAR Platform: Complete coverage from detection, triage, and investigation to containment and remediation.
• Open Integration Framework: Allows rapid integration with new tools-typically within three days-without advanced coding.
• Customizable Playbooks & Scripts: Clients can add their own scripts to playbooks without having to recreate functions from scratch.

Unique Buying Proposition

Sumo Logic Cloud SOAR stands out in several ways that are relatively uncommon among SOAR platforms. Its machine-learning-based deduplication (ARK 2.0) automatically merges similar alerts into a single incident, significantly reducing alert noise and allowing SOC teams to focus on real threats. Its dual-model orchestration enables workflows that can adapt dynamically as incidents evolve, which helps accelerate response times.

Although these features are relatively rare and give Sumo Logic Cloud SOAR a competitive edge, they are not unique. Other SOAR platforms also offer multi-tenant architectures, automated playbooks, and flexible integration, though implementation, speed, and ML sophistication may differ.

Feature-In-Focus: Adaptive, machine learning-driven incident orchestration and automation

Sumo Logic Cloud SOAR’s adaptive, machine learning-driven incident orchestration and automation is not a single standalone feature. It is an integrated capability made up of several core functions working together: machine learning-based alert deduplication and correlation, automated triage, dual-model orchestration, and customizable playbooks.

Together, these allow the platform to automatically interpret incoming security signals, group related alerts into meaningful incidents, decide the appropriate response path, and execute or coordinate remediation actions across integrated security tools. This capability is important in a SOAR platform because SOAR systems are designed to reduce manual effort. They also improve response consistency and speed across security operations.

Why do we recommend Sumo Logic Cloud SOAR?

We recommend Sumo Logic Cloud SOAR for its smart automation, flexible workflows, and easy cloud-based integration. It is a practical, efficient, and modern solution for running a security operations center.

Cloud SOAR covers the full incident lifecycle: detection, enrichment, investigation, containment, and reporting. It also provides a rich knowledge base, customizable playbooks, and expert support to tailor the platform to an organization’s specific needs.

Who is Sumo Logic Cloud SOAR recommended for?

We recommend Sumo Logic Cloud SOAR for MSSPs, large enterprises, and security teams in regulated or alert-heavy industries. The platform’s architecture, feature set, and use-case examples strongly indicate that these organizations are most likely to benefit from and adopt Cloud SOAR.

You can buy Sumo Logic Cloud SOAR as part of the broader Sumo Logic platform through a direct sales process, partner/reseller, or cloud marketplace. Purchase typically involves selecting a subscription plan based on your security and log management needs. You may need to engage Sumo Logic sales to size deployment requirements and define usage expectations before contract finalization.

The platform uses a credit-based licensing model (Cloud Flex Credits). In this model, customers basically purchase credits and consume them across capabilities such as log ingestion, storage, analytics, and SOAR functions (including playbooks and case management). This provides flexible scaling because usage is not strictly tied to the number of users or individual automation runs, but to overall platform consumption.

Pricing is partially public but not fully fixed. Sumo Logic publishes plan structures (Essentials, Enterprise, Flex), but final pricing is quote-based and varies by region, data volume, retention, and selected modules, including Cloud SOAR activation. A free trial is available to allow you to test the platform before committing.

Which SOAR software is right for me?

We’ve taken a hard look at some of the best SOAR software available, but which is best for you? For almost all organizations, ManageEngine Log360 will provide the best balance between ease of use, automation options, and affordability compared to other tools on the market.

Teams already invested in Microsoft Azure and Microsoft 365 should also consider Microsoft Sentinel, while mature SOCs may prefer Cortex XSOAR, Splunk SOAR, QRadar SOAR, or Sumo Logic Cloud SOAR depending on their automation and integration requirements.

Do you leverage automation in your cybersecurity strategy? Let us know in the comments below.

Our Methodology for Choosing the Best SOAR Software

We used a structured evaluation process to identify SOAR platforms that deliver strong reliability, performance, and usability. Our approach includes: Long-term vendor viability and roadmap clarity: We assessed how consistently each vendor delivers meaningful updates and whether their development direction aligns with long-term enterprise needs.

• Security and data-handling standards: We reviewed how each platform manages data residency, multi-tenant isolation, encryption, and integration security.
• Integration flexibility and ecosystem strength: Evaluated the reliability of integrations, with attention to how easily the platform adapts as an organization’s technology stack evolves.
• Operational scalability: We measured how well the platform maintains performance as automation, data volume, user counts, and distributed or hybrid SOC structures expand.
• Automation quality and maintainability: Examined how much skill is required to build, customize, and maintain automated workflows, as well as how well the platform supports continuous tuning.
• Total cost of ownership (TCO): Considered the platform licensing, onboarding effort, maintenance workload, and the internal expertise required to keep automations effective and stable.
• User experience and operational efficiency: We also evaluated interface clarity, learning curve, and the platform’s effectiveness in reducing analyst workload and accelerating incident response.

Broader B2B Software Selection Methodology

We evaluate B2B software using a consistent, objective framework that focuses on how well a product solves meaningful business problems at a justified cost. This includes assessing overall performance, scalability, stability, and user experience quality. We examine real-world feedback from practitioners to understand how the software behaves outside of controlled demos.

We also review vendor transparency, roadmap clarity, support responsiveness, and the pace at which meaningful improvements are released. This approach ensures each recommendation is grounded in practical value, long-term viability, and operational impact, not marketing claims.

Check out our detailed B2B software methodology page to learn more.

Why Trust Us?

Our work is produced by a team of IT and business software professionals with extensive hands-on experience evaluating, deploying, and managing enterprise technology. We analyze software independently, using evidence-based methods and industry best practices to ensure our assessments remain unbiased and technically sound.

Our goal is to provide you with clear, reliable insights that help reduce risk, shorten evaluation cycles, and support confident decision-making when selecting complex business technology.

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