Best MDM Solutions

Mobile smart devices are something that employees rely on every day, but they can open up new vulnerabilities on a network.

Monitoring remote devices with a Mobile Device Management (MDM) solution is essential for managing remote devices like smartphones and tablets from one location.

MDM solutions are invaluable tools for granting administrators visibility over employee devices.

Our list includes solutions for Windows, Linux, and Mac that provide content management, OS updates, email management, and device location tracking for mobile smart devices.

Here is our list of the twelve best MDM solutions:

  1. Kandji EDITOR’S CHOICE A cloud-based service that reaches out to devices through agents and specializes in Apple devices. Offers onboarding, fleet management, security monitoring, asset tracking, and patch management. Start a 14-day free trial.
  2. ManageEngine Mobile Device Manager Plus (FREE TRIAL) A complete enterprise device management package with both on-premises and cloud-based versions. Start the 30-day free trial.
  3. Scalefusion (FREE TRIAL) This cloud-based endpoint and mobile device management package includes monitoring and security services as well as onboarding and content hosting. Access a 14-day free trial.
  4. VMWare Workspace ONE Mobile device management solution that can configure policies for devices remotely, automatically deploy applications, and more.
  5. BlackBerry Unified Endpoint Management Endpoint management solution design that supports Windows 10, Mac OS, iOS, Android, and Chrome OS.
  6. Citrix Endpoint Management MDM solution that supports Windows 10, Mac OS, iOS, tvOS, iPadOS, Android, Android Enterprise, Chrome OS, and Citrix.
  7. SOTI MobiControl Endpoint management software that supports Windows XP, Windows CE, Mac OS, iOS, and Android.
  8. IBM MaaS360 Enterprise mobility management solution with real-time data usage monitoring, application updates, endpoint device malware detection, and more.
  9. Cisco Meraki Includes a container system to deliver apps to user-owned devices and also has loss protection procedures.
  10. Miradore Mobile Device Management A Cloud-based device manager in both free and paid versions.
  11. Jamf Now A cloud-based service that only manages iOS devices.
  12. BeachheadSecure A cloud-based UEM that covers iOS and Android mobile devices as well as PCs, Macs, and portable storage.
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The best MDM solutions

Our methodology for selecting a mobile device management system for your business 

We reviewed the market for mobile device management software and analyzed tools based on the following criteria:

  • An option to set up a fleet of devices in bulk
  • Device tracking
  • Device blocking and wiping functions
  • Device performance monitoring
  • Options for IoT device management
  • A free trial or a free demo for a risk-free assessment opportunity
  • Value for money in a system that provides a full mobile device management service at a fair price

With these selection criteria in mind, we identified a number of systems that perform onboarding, tracking, and monitoring of mobile devices.

1. Kandji  (FREE TRIAL)

Kandji Dashboard Screenshot

Kandji.io specializes in the management of Apple devices. This includes desktop Macs and mobile devices. The fleet management features in the package include onboarding systems and update management.

Key features:

  • Macs and mobile devices
  • Onboarding features
  • Patching
  • Data privacy standards compliance
  • Software inventory managment

Unique feature

This is a unique offer for businesses that have all Macs for their endpoints and iOS devices distributed to employees. The package enables you to unify the treatment of all of those devices that your users have with onboarding, tracking, security policy enforcement, and remote locking.

Why do we recommend it?

The Kandji system offers a cloud platform for Apple device management that enables you to control the security of devices to protect your company’s data from falling into the wrong hands.

The setup for a group of devices is planned in a system called Blueprints. You can create the same Blueprints for different models of mobile devices because the features that you include in one of these plans relate to the applications and access rights, which sit on top of the operating system and aren’t hardware dependent. You don’t have to apply the same Blueprint to all devices, so you can create different plans for different groups of users.

Functions in the Kandji package include security services, such as configuration locking and vulnerability scanning. The system includes a patch manager that allows each device user to decide when to run the update batch. Administrators can create security monitoring and maintenance automation scripts by assembling workflows through the selection of pre-written templates.

User accounts can be acquired from third-party apps, so you can import the accounts that you have already set up in systems, such as Slack or Okta. This allows you to easily create a single sign-on environment for all of your mobile devices, also coordinating access rights to on-premises Macs.

Who is it recommended for?

The Kandji focus on Apple devices is interesting but it reduces the potential customer base for this service. If you have Windows PCs on your site or if you allow BYOD for users with Android phones, you would have to switch to other unified endpoint management tools to watch over them.

Pros:

  • Integrates with third-party systems to create a single sign-on environment
  • Allows the creation of Blueprints, which are software profiles for groups of devices
  • Lets users switch between on-premises Macs and mobile devices
  • Automated the update of software and operating systems
  • Includes templates to support the creation of automated maintenance workflows

Cons:

  • Won’t manage devices running Windows, Linux, or Android.

You set up an account on the Kandji website and then download an agent onto each of the devices that you enroll in the service, so there are both cloud and on-device elements to this system. Pricing is determined based on the type of plan you choose and how many users are managed. You can get in contact with the Kandji team for a tailored quote. You can also register for a 14-day free trial, which starts with a system demo to assess the Kandji service.

EDITOR'S CHOICE

Kandji is our top pick for a mobile device management solution because, alongside standardized device management procedures, the system allows administrators a great deal of flexibility. The environment supports the creation of automated workflows to monitor systems and detect changes. You can set up time-based or action-based triggers to run these automated processes and keep your fleet of mobile devices secure and up to date.

Official Site: https://www.kandji.io/start/

OS: Cloud-based

2. ManageEngine Mobile Device Manager Plus (FREE TRIAL)

ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus is a free MDM solution that can monitor desktop computers, laptops, smartphones, and tablets. The software supports multiple operating systems including Windows, Mac OS, Chrome OS, iOS, and Android. Through the customizable dashboard you can monitor mobile smart device status, giving you complete visibility over the connected devices your employees bring to work.

Key features:

  • Supports Windows, Mac OS, Chrome OS, iOS, and Android.
  • Remote device control
  • Device scanning
  • Out-of-the-box reports

Unique feature

The unique feature of the ManageEngine Mobile Device Manager Plus system is that its Free edition is very generous, letting you monitor up to 25 devices without paying anything ever. There are many small businesses that will be able to operate successfully within this limit.

Why do we recommend it?

Apart from its free tier, ManageEngine Mobile Device Manager Plus is an impressive package because it offers a range of solutions for mobile device management, such as containerization for BYOD and remote tracking and locking for managed devices.

The mobile asset management experience offered by ManageEngine Mobile Device Manager Plus is very comprehensive. The dashboard also enables you to view additional information on devices including device owners, installed applications, and more. You can schedule regular device scans to keep this information updated.

If there are any problems with a device you can use remote troubleshooting to take control of the device and find the root cause of the issue in real-time. The administrator can use a remote chat to communicate with the end-user of the device. The chat can also be used to issue security commands.

ManageEngine Mobile Device Manager Plus is a complete enterprise mobile management package that comes in both on-premises and cloud-based versions. Include a configuration manager for single or mass device set up and there is also a self-enrollment app that you can use for your device enrollment program. You can also set different policies for business-owned and user-owned devices.

It’s a mobile device management solution for device management that supports Windows, Mac OS, Chrome OS, iOS, and Android.

Who is it recommended for?

Mobile Device Manager Plus is suitable for enterprises of all sizes. The UEM system allows desktops running Windows and macOS to be included in the management scheme along with mobile devices running iOS, Android, and Chrome OS. The system can also manage IoT devices. The only problem is that it doesn’t include the management of computers running Linux.

Pros:

  • Designed to work right away, features over 200 customizable widgets to build unique dashboards and reports
  • Leverages autodiscovery to find, inventory, and map new devices
  • Uses intelligent alerting to reduce false positives and eliminate alert fatigue across larger networks
  • Supports email, SMS, and webhook for numerous alerting channels
  • Integrates well in the ManageEngine ecosystem with their other products

Cons:

  • Is a feature-rich tool that will require a time investment to properly learn

ManageEngine Mobile Device Manager is recommended to enterprises that want a free mobile device management solution. The software’s free for up to 25 devices. ManageEngine Mobile Device Manager Plus is available on-premises (for Windows) and in the cloud. For pricing information, you must request a personalized quote from the company directly. You can download the 30-day free trial.

ManageEngine Mobile Device Manager Start 30-day FREE Trial

3. Scalefusion (FREE TRIAL)

Scalefusion

Scalefusion is a cloud-based unified endpoint management system that includes mobile device management for Android and iOS mobiles plus kiosk systems for salesrooms and rugged devices for field testing.

Key features:

  • A range of onboarding strategies
  • Tracking, locking, and wiping
  • Content and application management

Unique feature

The app storage feature of Scalefusion is unique because it enables you to create your own app store for your business’s custom apps. When you onboard a mobile device, you set off a script that pulls down apps from the relevant app store, including your own.

Why do we recommend it?

While all MDM packages offer onboarding, tracking, locking, and wiping, the provisioning features of Scalefusion are outstanding. The ability of this tool to mirror screens of iOS and Android devices for support troubleshooting is also a very useful tool for technicians that other MDMs lack.

The cloud service includes an app storage space so you can create profiles and set up your in-house apps in the Scalefusion App Store. This enables you to define onboarding routines to download apps from the official app stores together with your own apps.

Once devices are up and running, you can contact them through screen mirroring for maintenance issues. The technical support module of Scalefusion integrates with third-party Service Desk utilities to manage tickets.

Security measures in the Scalefusion package include device tracking, vulnerability scanning for user-owned devices, and remote locking and wiping for managed devices. It is also possible to host your content on the Scalefusion server and deliver it through a remote access viewer, so files don’t need to be downloaded.

Who is it recommended for?

Although the per-device pricing of Scalefusion makes this comprehensive MDM accessible to businesses of all sizes, the technician tools in this system make it particularly interesting to large organizations or managed service providers that maintain teams of support technicians.

Pros:

  • Delivers apps and data in a containerized mode for user-owned devices
  • Include devices inventory management and software inventory control
  • Provides patching and device security scanning to prevent vulnerabilities

Cons:

  • The services of this package are more thorough for mobile devices than for desktops

Scalefusion also manages endpoints running Windows and macOS. This system is a subscription service with three plan levels, all with a rate per device per month. The Starter package costs $2 per device per month when paid annually. You can get to know the Scalefusion system by accessing a demo. Why not check out Scalefusion for yourself on a 14-day free trial.

Scalefusion MDM Access 14-day FREE Trial

4. VMWare Workspace ONE

VMWare Workspace ONE

VMWare Workspace ONE is a mobile device management tool that can be used to remotely manage devices. With VMWare Workspace One you can configure devices in bulk with the Apple Device Enrollment Program, Know Mobile Enrollment, and Android zero-touch enrolment.

Key features:

  • Configure devices on bulk
  • Automatically deploy applications
  • Use onboarding workflow to add new devices

Unique feature

VMware is a leader in virtualization and this expertise, applied to unified endpoint management with Workspace One, produces an exceptional virtual desktop service that can be accessed from any device, including mobiles. It doesn’t matter whether the device is user or company owned, all corporate assets are kept away from the device’s operating system by a hypervisor.

Why do we recommend it?

VMware Workspace One offers a sophisticated solution to the management of desktops and mobile devices that can be managed or user-owned. By treating every device as a support system for a VMware operating system, the tool standardizes the delivery of applications, attaching the desktop to the user account instead of to the device.

To manage devices, you can configure policies that determine restrictions and assign them to devices. You can distinguish between devices and assign them based on the operating system or ownership type. Ownership types are divided into BYO (Bring Your Own) and corporate-owned so you can tell which devices are company-owned and which are owned by employees.

The platform also enables you to automatically push applications to devices. This means you can purchase applications in bulk and deploy them efficiently without wasting any time. When it comes to adding new devices, users can enter credentials into an onboarding workflow to join the management solution.

Who is it recommended for?

VMware offers a flexible pricing structure with per-user and per-device options that make this service accessible to businesses of all sizes. The use of virtualization is widespread these days and any system administrator who has already learned how it works will have no problems understanding the Workspace One package.

Pros:

  • Supports platforms like Apple Enrollment as well as Android Zero Touch
  • Great for both managed devices as well as BYOD environments
  • Can build workflows and policies with little platform knowledge

Cons:

  • Can take some time to explore the product

VMWare Workspace ONE is suitable for enterprises of all sizes and comes with a range of pricing options, due to its seven editions. Prices start at $1.66 (£1.33) per device and $3.00 (£2.40) per user. You can try the 30-day free trial to manage up to 100 devices.

Workspace One is a cloud-based service and you can get a 30-day free trial.

5. BlackBerry Unified Endpoint Management

BlackBerry UEM
BlackBerry Unified Endpoint Management is an endpoint management solution designed for monitoring the Internet of Things (IoT) devices. Through one centralized user interface, you can view an overview of devices, users, and applications in use throughout your network. The tool supports operating systems including Windows 10, Mac OS, iOS, Android, and Chrome OS.

Key features:

  • Manage device policies
  • Supports iOS, Android, Chrome OS, Windows, and Mac OS
  • Activate uses with a QR code (iOS and Android only)
  • Available on-Premises and in the cloud

Unique feature

The use of a QR code for onboarding is pretty unique and makes self-service enrollment very easy for users to implement with their own devices. The tool is also able to manage corporate devices alongside BYOD.

Why do we recommend it?

BlackBerry UEM offers a cloud-based service but you can also choose to get it as a software download and host it yourself. Its ability to centralize the management of user and corporate-owned devices is helpful and its ability to include Windows, macOS, and Chrome OS devices is also useful. Unfortunately, like many other options on this list, BlackBerry UEM can’t manage Linux devices.

Managing policies with BlackBerry Unified Endpoint Management is very easy. You can manage policies, users, groups, and applications from the console. Tasks you can complete including assigning apps to user accounts, distributing applications to containers, and configuring native apps.

Onboarding new users is also incredibly efficient, with the option to activate new devices via QR code for iOS and Android users. Groups can also be linked with Active Directory to automatically onboard new users. There is also the option to set aside work activities from personal ones with multiple activation types such as Work and Personal devices and Work Only.

Who is it recommended for?

The BlackBerry presentation for its UEM stresses the system’s suitability for use with IoT devices. However, it is also designed to manage desktops and mobile devices. Although other systems don’t put that capability in their headline, many of the packages on this list have equal IoT management capabilities.

Pros:

  • Sleek highly customizable interface
  • Cross-platform support with Windows, Mac OS, Linux, Android and iOS
  • Available on-premise and as a cloud service

Cons:

  • Would like to see more options for mobile security
  • Better suited for enterprise networks

BlackBerry Unified Endpoint Management is a solid MDM solution that’s available on-premises and in the cloud. To view the pricing information you need to request a quote from the sales team directly. You can start the free trial.

6. Citrix Endpoint Management

Citrix Endpoint Management

Citrix Endpoint Management is one of the top MDM solutions that enable users to monitor devices, applications, and platforms from one console. With Citrix Endpoint Management you can monitor Windows 10, Mac OS, iOS, tvOS, iPadOS, Android, Android Enterprise, Chrome OS, and Citrix.

Key features:

  • Remote monitoring & device management
  • Machine learning and Analytics
  • Integrations with Azure Active Directory and Okta

Unique feature

Citrix is a rival to VMware in the field of virtualization and it takes a similar approach to its UEM system. The standout feature of this tool is that it assesses the security posture of each device before allowing business content to be accessed at each request.

Why do we recommend it?

Citrix Endpoint Management covers desktops and laptops as well as smartphones and tablets. If you operate the Citrix environment for your site, this package slots mobile devices into it.

The software has been built to assist the user in monitoring user behavior. Citrix Endpoint Management uses user context controls based on role, location, or device to ensure that sensitive data isn’t compromised. The solution is intelligent, with machine learning and analytics to help identify high-risk user behavior.

Who is it recommended for?

The controls over data access are particularly strong with these packages. So, if you need to allow roaming employees to access business data regularly, you can improve system safety by using this tool.

Pros:

  • Supports a wide range of monitoring environments from Windows 10 to Citrix
  • Monitors user behavior to identify insider threats and block high-risk users proactively
  • Best suited for large environments that have to support multiple types of devices

Cons:

  • Better suited for enterprise networks

Citrix Endpoint Management is worth considering at if you’re looking for cross-platform device management, with compatibility with Citrix infrastructure. To view pricing information you need to contact the sales team directly for a quote. You can request a demo.

7. SOTI MobiControl

SOTI MobiControl

SOTI MobiControl is an endpoint management solution that can monitor devices from over 170 vendors in one location. Devices supported by SOTI MobiControl include Windows XP, Windows CE, Mac OS, iOS, and Android.

Key features:

  • Remote viewing
  • Remote control
  • Integrations with Apple DEP, Android zero-touch enrolment, Samsung KME, Windows Autopilot, and Zebra StageNow
  • Use scripts to execute management actions

Unique feature

Remote viewing and remote control features in this package compete strongly with the technician tools in Scalefusion, which is the only competitor that comes close to this system for mobile device support capabilities.

Why do we recommend it?

SOTI MobiControl is able to support IoT devices and desktops as well as mobile devices and it is focused on enforcing security on corporate-owned devices.

When monitoring devices users can choose between remote viewing or remote control to take control of devices for a more hands-on approach to performance issues. There is also a chat that enables the administrator to communicate with the end-user of the device.

The software can also be used for mobile content management to secure files and web content. Through the SOTI Hub app, you can upload Microsoft Office files and determine which users have access to the resources. The application is very useful for managing access to files to ensure that only relevant employees can view sensitive information.

The application management capabilities of SOTI MobiControl are also very useful. Administrators can control what applications are permitted through blacklists and whitelists. Blacklisting non-work applications help ensure that teams stay productive.

Who is it recommended for?

This system aims to manage corporate-woned devices with strong security and data transfer performance optimization. It is a good choice if you often have problems connecting to devices in areas with poor signal quality.

Pros:

  • Supports over 170 different vendor devices
  • Allows technicians to manage devices and even remotely control them
  • Supports access auditing

Cons:

  • Best suited for MSPs and larger networks

SOTI MobiControl is recommended for teams looking for MDM solutions with clear connected visibility with remote control capabilities. However, you must request pricing information from the company directly. You can start the 30-day free trial.

8. IBM MaaS360

IBM MaaS360

IBM MaaS360 is an enterprise mobility management solution that supports Windows, Mac OS, Android, and iOS devices. With IBM MaaS360 you can monitor the data usage of devices in real-time and deploy updates to mobile applications from one centralized location. Application updates can be deployed to Windows and Mac OS devices for apps like Java, Adobe, Flash, Apple iTunes, and more.

Key features:

  • Real-time data usage monitoring
  • Malware detection and remediation
  • 24/7/365 customer support
  • Single sign-on to web and cloud apps

Unique feature

IBM has evolved its MaaS360 brand to be a security package. It manages both owner and BYOD mobile devices, plus endpoints and IoT devices.

Why do we recommend it?

IBM MaaS360 is a thorough enterprise UEM package with very strong security measures that includes malware scanning.

The device security features included with IBM MaaS360 are one of its greatest assets. The device platform can detect and remediate malware on endpoints. Being able to detect malware on devices provides you with an extra layer of mobile security that helps prevent endpoints from being compromised and putting your data at risk.

If you’re looking to monitor IoT devices then IBM MaaS360 is a natural choice. The platform can monitor Google Android, Android Things, Microsoft Windows 10, and Windows IoT devices to deploy security policies to protect the devices from causing security risks.

Who is it recommended for?

The capabilities of MaaS360 with its ability to monitor and protect just about every device type that a business can use makes it a good choice for large and complex corporations. However, it provides per-device pricing, which makes it accessible to small businesses.

Pros:

  • Built with enterprises in mind
  • Good fit for those looking to monitor IoT devices
  • Can detect and defend against malware

Cons:

  • Best suited for MSPs and larger networks

IBM MaaS360 is one of the easiest to use tools on this list, with a high-quality console for managing devices that would suit the needs of enterprises of all sizes. IBM MaaS360 pricing starts at $4 (£3.25) per device per month and $8 (£6.50) per user per month. You can start the 30-day free trial.

9. Cisco Meraki

Cisco Meraki
Cisco Meraki covers the management of laptops and desktops as well as smartphones and tablets. This management console of this system is very attractive and includes a map showing the locations of all of your company’s managed devices. However, it can’t manage IoT or wifi-enabled office equipment, such as printers. It will communicate with devices running Windows, macOS, Windows Phone, iOS, Android, Chrome OS and Samsung Knox.

Unique feature

Cisco Meraki enables you to create a unified network from multiple sites and cloud resources through SD-WAN and SASE configurations. The tool enables you to include mobile and IoT devices into that network.

Why do we recommend it?

Cisco Meraki is a very sophisticated virtual network system that, despite its underlying complexity, presents a simple network in your management console. You can assign IP addresses in a single address space across your enterprise’s many sites and treat mobile devices as part of that structure.

Underpinning the MDM is a secure communication channel that is encrypted by AES with a 256-bit key. The app communication is protected by a VPN, which is applied on a per-app basis.

Configuration can be varied according to device type, user profile, or ownership model. These groups of devices can be configured in bulk, but there is always the possibility of individual configuration. Users with their own devices can enroll to get included in the network. The delivery method for apps and data files is called Backpack. The central administrator creates a bundle of files and then sends out access permissions to groups, individuals, or the entire network. These bundles will go out to user-owned devices once they have enrolled and been included in a user group.

Lost or stolen mobile phones can have all of their rights revoked and can be locked or wiped remotely. Meraki automatically tracks mobile plan usage, so excessive activity can be identified from live reports and stolen devices can be cut off from the phone and data services immediately.

Who is it recommended for?

Large multi-site businesses would get the most out of the Cisco Meraki service. It is also a good tool for securing the inclusion of user-owned devices by delivering apps and data outside of the secure network in containers.

Pros:

  • Protects communications with AES-256 bit encryption
  • Supports BYOD enrollment
  • Supports remote wipes for stolen devices

Cons:

  • Would like to see better data visualizations
  • Does not support IoT devices

Related post: Best Cisco Network Monitoring Tools

10. Miradore Mobile Device Management

Miradore Mobile Device Manager

The Miradore Mobile Device Management package is an online service and it is free of charge. Miradore actually has three levels of service, with the two higher plans available for a fee. Those paid plans consist of the Business Edition, which costs $1 per device, and the Enterprise Edition, which costs $2 per device. All plans can manage Windows 10 and macOS computers and mobile devices running iOS and Android.

Unique feature

While ManageEngine Mobiel Device Management Plus has a great Free Edition for up to 25 devices, Miradore beats that offer by making its Free Edition available for unlimited devices.

Why do we recommend it?

Miradore Mobile Device Management includes a full package of mobile and desktop management services that include security monitoring. While the free tier is a very good package, the paid version adds in more secure communications options, such as a container system, and also provides patching, device tracking, locking, and wiping.

With the free MDM you get just about all of the device security features available on all Miradore plans. These include end-to-end encryption and remote control functions. Those remote access functions allow you to lock or wipe a lost device, reset its password, or even bypass any hardware password set by the user. You can make the device sound an alarm, which is useful to help a user to locate a misplaced device or to deter a thief.

A map in the dashboard shows exactly where all of your devices are located. The device can send notifications of any status changes to the control console.

The configuration process with Miradore is enrollment-based. That is, you don’t configure all the devices, but you invite each user to set up the device with the Miradore client to access your network. Those configurations can include secure email apps, wifi protection, and a VPN service. The VPN is only available for iOS devices.

If you want to include mobile application management, sign up for the enterprise plan. Containerization, which partitions user-owned devices to only allow company-approved apps access to business resources, is reserved for the Enterprise plan. The creation of business policies to enforce different usage procedures according to device type/ownership is only available with the Enterprise package.

A lot of functionality included with the standard plans of the other MDMs in this list are reserved for Mirador’s most expensive package. However, even the most expensive Miradore plan with all the MAM and security extras of the other plans is still one of the cheapest options on this list.

Who is it recommended for?

The free version of Miradore is suitable for anyone. However, the great security and process automation features of the Mobile Device Management package are reserved for the paid plan. Unfortunately, despite offering endpoint and mobile management, this service can’t manage Linux devices.

Pros:

  • Offers three flexible pricing options
  • Encrypts communications via VPN
  • Provides security features as an add on

Cons:

  • Offers a wide range of features that can take time to fully explore

11. Jamf Now

Jamf Now

Jamf Now is a mobile device management system that only controls iOS devices. This is a cloud-based system that is priced per device. The service is free for the first three devices.

Unique feature

Jamf Now is a great service for iOS device management. It provides processes for managing owned devices and other routines of dealing with BYOD. Both ownership models can be managed from the same console.

Why do we recommend it?

Jamf Now is equally competent at managing corporate-owned devices and BYOD. The service is a good choice because of its ability to secure devices and prevent lost or misplaced mobiles from risking data disclosure.

The setup process for devices revolves around “blueprints.” Each blueprint represents a standard configuration. You can create groups of devices and allocate a different blueprint to each. Configuration of those groups of devices can then be commanded, setting up all of them in bulk.

An alternative method for device inclusion is the enrolment process. This requires a device owner to create an account for the network by accessing a custom enrollment page. Once signup is complete, the configuration of the device initiates, giving user-owned devices the same level of security accorded to business-owned devices.

Remote monitoring of devices can be automated, giving you alerts when risk conditions occur, such as jailbreaking or the installation of unauthorized software. It is possible to display a full inventory of devices on your network in the dashboard. Details include spare storage capacity, a list of installed apps, and the serial number of the device.

Each device can be given a passcode centrally, and it is possible to use two-factor authentication with Jamf Now. You can activate a lost mode, which will lock the device and cause it to signal you its location. You can also wipe devices remotely.

Who is it recommended for?

The big restriction in the Jamf Now service is that it only manages iOS. If you are prepared to have multiple device management tools running in parallel, you could integrate Jamf Now into your toolset. However, that strategy doesn’t make sense when there are other competent tools available that offer more operating systems.

Pros:

  • Leverages a sleek and intuitive dashboard interface
  • Uses playbooks and blueprints to templatize device policies
  • Can recover lost devices and secure them from data theft

Cons:

  • Only supports iOS devices

Jamf Now is an interesting system and the free service for three devices is very tempting for sole traders, partnerships, and startups on a tight budget. The limitation of the service to just iOS devices may make this option too limited for your business.

12. BeachheadSecure

BeachheadSecure

BeachheadSecure is a cloud-based MDM for Android and iOS devices. The overall service is a platform that offers modules to secure desktops, mobile devices, and USB storage. The platform is offered as a managed service and it is marketed as a tool that managed service providers can sell on to their customers. It is also possible to get the package and run it yourself – either if you are a managed service provider or a corporation wishing to use the package in-house.

Unique feature

The unique feature of this package is that it is available as a managed service. You can also choose to run the system yourself. It is a platform of security services for endpoints, mobile devices, and USB sticks.

Why do we recommend it?

BeachheadSecure is a platform that offers security modules for endpoints running Windows and macOS, mobile devices running Android and iOS, and USB devices. Take out all three modules or just one.

The dashboard for the service is accessed via web browser. Configure your mobile devices remotely and in bulk, applying different policies to groups of devices. Lost devices can be wiped remotely and devices that display suspicious activity can be quarantined.

The service includes device location tracking and you can enforce password protection to add an extra layer of security in case they get mislaid. You may change those passwords remotely to create an instant lock in case of trouble.

All communications within your company network are protected by encryption. Although direct access to apps over the cloud would not be covered by this protection, you can route access through your company server to get the security layer applied to app and data access. Encryption can also be applied to stored data on the device.

This is a lightweight option for small businesses and the delivery by cloud means you don’t have to run a large network or employ a systems administrator to use this service. The ability to include USB memory into the coverage is unique and applies encryption that only you and your employees can decrypt. This is a great solution to the problem of losing confidential data along with a lost USB memory device.

Who is it recommended for?

This package is the best option for managed service providers. You don’t run the service yourself, you just sign up your clients, pass them through to the Beachhead team, and take a commission.

Pros:

  • Supports PCS, laptops, and mobile devices
  • Management is accessible via the web browser
  • Can alert administrators to suspicious activity

Cons:

  • Better suited for smaller networks
  • Mainly intended as a managed service

Choosing the right mobile device management system

The growth of mobile device usage and the steady push towards IoT devices has changed the reality of network monitoring. Monitoring mobile devices is now just as important as managing computers. MDM software solutions make the remote network monitoring process easier by allowing one location to monitor all the devices throughout your network.

Our editor’s choice for this article is ManageEngine Mobile Device Manager Plus because it supports enterprises with an easy-to-navigate user interface and a free package. Other choices like AirWatch Workspace ONE and BlackBerry Unified Endpoint Management are also standout alternatives.

Taking a proactive approach to monitoring mobile devices allows you to eliminate potential entry points to your network and keep your data safe. If you’re not already monitoring mobile devices consider investing in a solution.

Mobile Device Management (MDM) Solutions FAQs

Are MDM tools compatible with all types of mobile devices?

The important factor for compatibility between MDM systems and mobile devices is their operating system and not their device type. An MDM that can manage Android devices can interact with smartphones and tablets alike. This is because the command set that the MDM uses to manage devices is operating system dependent.

Why do very few people know about Mobile Device Management?

Mobile devices are thought of as personal property that moves around with the user and MDM software is a corporate service. Many businesses focus on fixed equipment that accesses their network from within their building and don’t realize that the mobile devices that they own can be used to gain access to their data. Businesses are now realizing that they have the right to control any device that uses their network resources even if they are owned by the people that use them.

Will my employees know if we use mobile device management on their phones?

If the phones are owned by the business, the MDM endpoint software that includes tracking, locking, and wiping utilities will already be installed when they are issued to the employee. So, the presence of MDM controls is not obvious. However, it is a good practice to make a usage agreement with the employee before handing over the phone and that should detail permitted usage, rights, and obligations. When a user-owned device is added to the corporate network, the user will need to install an app and that process will include a consent screen that needs to be agreed to before the access software is loaded. This will include details of what the business can do with the employee’s phone.