Uninstall Webroot PC and Mac

Webroot SecureAnywhere offers real-time protection against online threats, but there might come a time when you need to remove it. Perhaps you’re switching to a different security solution, simplifying your software setup, or simply finding it no longer suits your needs. Whatever the reason, this guide will walk you through the uninstall process on both Windows and macOS, ensuring a smooth transition to your chosen alternative.

Protect Yourself: Pre-Uninstall Preparations

Remember, removing antivirus software temporarily exposes your system to threats. Before uninstalling Webroot, ensure you have a replacement lined up or are prepared to enable Windows Defender for a basic level of protection. It’s better to be safe than sorry!

Removing Webroot SecureAnywhere from Windows

Webroot offers a few different uninstall methods, ensuring flexibility for various situations:

Method 1: Standard Windows Uninstall

  1. Open your Windows Start menu and navigate to Settings -> Apps (or Apps & Features).
  2. Find your Webroot SecureAnywhere product in the app list.
  3. Click “Uninstall” and follow the on-screen instructions provided by the uninstaller.

Method 2: Webroot Removal Tool

For stubborn uninstalls or if you want a deeper clean, Webroot provides a dedicated removal tool:

  1. Visit the Webroot support website and search for “Webroot Removal Tool” (or “SecureAnywhere Uninstaller”).
  2. Download the tool and run it, following the provided instructions.

Uninstalling Webroot SecureAnywhere on Mac

  1. Open Finder and go to your Applications folder.
  2. Locate the Webroot SecureAnywhere application.
  3. Drag the application icon to the Trash (or Bin) and empty the Trash.

Troubleshooting Uninstall Roadblocks

While the Webroot uninstall process is usually straightforward, you may encounter a few bumps. If you run into trouble, try these solutions: First, check your Task Manager (Windows) or Activity Monitor (Mac) for any lingering Webroot processes. Force quit these if necessary.

Ensure administrator privileges on your device for a complete uninstall process. If you don’t, right-click the Webroot uninstaller and select “Run as administrator” (Windows). 

Webroot’s support website provides a dedicated removal tool for especially stubborn uninstallations. This tool can help with deep cleaning and resolving potential conflicts. If you still encounter issues, don’t hesitate to contact Webroot’s support team for personalized assistance.

Choosing Your Next Line of Defense

Exploring alternatives is a smart move! Consider these excellent options:

Uninstalling Webroot SecureAnywhere FAQs

I forgot my Webroot password. Can I still uninstall it? 

Yes, the uninstall process doesn’t usually require your Webroot account password. However, if you need to manage your subscription later, you must recover your password through Webroot’s support.

Can a virus or malware prevent Webroot from uninstalling? 

In rare cases, sophisticated malware can interfere with security software’s uninstall processes. If you suspect this, it might be best to use the Webroot Removal Tool in Safe Mode or contact Webroot support for assistance.

Will uninstalling Webroot delete my quarantined files? 

This depends on how Webroot is configured. Check your Webroot settings for options for managing quarantined files, or consult their support site for the default behavior.

I accidentally uninstalled Webroot. Can I quickly reinstall it? 

Yes! Visit the Webroot website and redownload the installer. If you had a subscription, you’ll likely need to reactivate it after installation.

Will uninstalling Webroot also remove my browsing history? 

No, Webroot SecureAnywhere and your browsing history are separate. Uninstalling the antivirus won’t affect your browsing data.

I'm reinstalling Webroot later. Do I need a new license key? 

You typically won’t need a new license key if you’re reinstalling it due to a technical issue or device upgrade. You should be able to reactivate your subscription using your existing key.

Can I transfer my Webroot license to a different computer? 

This depends on your subscription plan. Some Webroot plans allow multi-device protection. Consult the Webroot website or your subscription details to determine your eligibility.