Stephen Cooper has taken a close interest in online security since his thesis on Internet encryption in the early 90s. That formed part of his BSC (Hons) in Computing and Informatics at the University of Plymouth. In those days, encapsulation techniques were just being formulated and Cooper kept an eye on those methodologies as they evolved into the VPN industry. Cooper went on to study an MSC in Advanced Manufacturing Systems and Kingston University. He also holds an MSc Advanced Security and Digital Forensics from Edinburgh Napier University.
Cooper worked as a technical consultant, sitting DBA exams and specializing in Oracle Applications. With a long experience as a programmer, Cooper is able to assess systems by breaking into programs and combing through the code. Knowledge of IT development and operations working practices helps him to focus his reviews on the attributes of software that are really important to IT professionals.
After working as an IT consultant across Europe and the USA, he has become adept at explaining complicated technology in everyday terms. He is a people person with an interest in technology
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We have investigated various support systems on the market and narrowed down the field and narrowed them down to the best IT help desk software and support tools.