If Disney Plus isn’t working while you’re connected to NordVPN, the streaming service has probably identified and blocked the VPN server you’re using. This doesn’t necessarily mean NordVPN has stopped working with Disney Plus — it usually means you need to change servers or fix a location mismatch on your device.

This guide walks through the fixes most likely to work, explains why Disney Plus blocks some VPN connections, and suggests alternative VPNs if the problem persists.

What's in this article?

Quick answer

In our experience, NordVPN generally works well with Disney Plus. However, if it does suddenly stop working:

  • Connect to a different NordVPN server in the same country.
  • Clear your browser cookies and cache before trying again.
  • If you’re using the Disney Plus app, try accessing Disney Plus through a web browser instead.
  • Ensure your device isn’t revealing your real location through GPS or DNS.
  • Update NordVPN to the latest version.
  • Check that split tunneling is switched off, or that Disney Plus and your browser aren’t excluded from the VPN tunnel.

If none of these steps work, contact NordVPN support. They can often recommend servers currently working with Disney Plus.

Why Disney Plus blocks NordVPN

Disney Plus licenses different content for different countries. To comply with these licensing agreements, it attempts to identify VPN traffic and prevent users from accessing content libraries outside their current region.

Rather than blocking NordVPN entirely, Disney Plus typically blocks specific IP addresses after they become widely used. Because commercial VPN providers regularly rotate IP addresses and expand their server networks, simply connecting to another server is often enough to restore access.

How to fix NordVPN when it isn’t working with Disney Plus

1. Switch to another NordVPN server

This is the most effective solution. Even if you’re connecting to the correct country, the particular server you’re using may have already been detected by Disney Plus. Disconnect, reconnect to another server in the same country, then refresh Disney Plus.

If you find yourself cycling through several servers with no luck, it’s usually not worth continuing indefinitely — after four or five attempts, move on to the other steps below or contact support.

2. Clear your browser cookies and cache

Disney Plus stores cookies that can reveal information about previous sessions and your location.

After switching servers:

This forces Disney Plus to create a fresh session.

3. Try Disney Plus in your browser

Occasionally the Disney Plus mobile or desktop app behaves differently from the web version. If you’re using the app, sign in through your web browser instead to determine whether the issue is app-specific.

4. Sign out and back in

An expired authentication session can occasionally trigger streaming errors. Sign out of Disney Plus, reconnect your VPN, then log back into your account.

5. Check your device’s location settings

On phones and tablets, Disney Plus may have access to GPS location data. If your GPS location doesn’t match your VPN location, Disney Plus may refuse to stream content. Disable location permissions for Disney Plus if appropriate, then reconnect to NordVPN.

Also check for a DNS leak: if DNS requests are bypassing the VPN and being sent to your ISP’s DNS servers instead of NordVPN’s, Disney Plus can detect your real location even though your traffic is routed through the VPN. A quick DNS leak test will confirm whether this is happening.

6. Update NordVPN

NordVPN regularly updates its apps to improve reliability and maintain access to streaming services. Running an outdated version may cause connection problems that have already been fixed.

7. Check for split tunneling conflicts

If split tunneling is enabled, it’s possible Disney Plus or your browser has been excluded from the VPN tunnel — intentionally or by an old configuration. This causes your real IP to leak even though NordVPN appears connected. Check your split tunneling settings and make sure the relevant app or browser is included in the tunnel, not excluded from it.

8. Contact NordVPN support

If you’ve tried several servers without success, contact NordVPN’s support team. They can usually recommend servers currently working with Disney Plus or help diagnose configuration problems.

Alternative VPNs for Disney Plus

If NordVPN still isn’t working after trying the steps above, these VPNs have also performed well in our lab-based streaming tests:

  1. Surfshark — Affordable, unlimited simultaneous connections, fast servers and reliable streaming performance.
  2. ExpressVPN — Consistently fast connections, strong privacy features and easy-to-use apps.
  3. CyberGhost — Includes streaming-optimized servers designed for services such as Disney Plus.
  4. IPVanish — Fast connections with unlimited simultaneous device connections.
  5. PrivateVPN — Smaller server network but consistently reliable for streaming.
  6. Private Internet Access — Extensive server network and highly configurable apps.

Note: While we know it’s tempting to look for free VPNs for Disney Plus, you are unlikely to find one that works. Free VPNs often lack the encryption required to evade geo-restrictions, so you’ll likely encounter the same error message you’re experiencing with NordVPN. Even if you do find one that works, free VPNs generally impose a cap on the bandwidth available to their users, meaning you won’t be able to watch a whole episode of a show without using all of your bandwidth.

Conclusion

In most cases, NordVPN still works with Disney Plus. If it stops working, the issue is usually that Disney Plus has blocked the specific VPN server you’re using rather than the VPN service itself.

Trying another server, checking for DNS and split-tunneling leaks, clearing your cookies, checking your device’s location settings, and ensuring you’re using the latest NordVPN app will resolve most connection problems. If not, NordVPN support can usually point you towards servers that are currently working.