Total VPN not working with Amazon Prime

Total VPN not working with Amazon Prime? Amazon Prime is region-locked, but you can watch Prime Video on vacation using our Total VPN troubleshooting tips. Total VPN is a fast and reliable VPN that you can get as part of the TotalAV antivirus bundle. It is a highly affordable VPN that works to watch popular streaming platforms from anywhere in the world.

Having issues trying to watch Amazon Prime Video abroad? Receiving the Amazon Prime location error or the Amazon Prime proxy error? This guide explains how to resolve Total VPN Amazon Prime streaming issues, allowing you to resume watching your favorite shows.

We’ll provide all the steps you need to unblock Amazon Prime from anywhere, whether you’re on holiday, at work, or using restrictive public wifi. We’ll identify each problem and highlight each fix needed – from picking the best server for Amazon Prime to selecting the correct VPN protocol and enabling DNS leak protection.

Keep reading to fix Total VPN not working with Amazon Prime, and for our tips and tricks to avoid buffering and get the best streaming quality on Prime Video.

Why isn’t Total VPN working with Amazon Prime Video?

Total VPN not loading Prime Video shows or movies? VPN blocks happen because Amazon enforces strict copyright agreements and licensing rules. To bypass these blocks, you’ll need an IP address in your home country.

In this guide, you’ll learn how to pick the right server, clear cookies, and adjust settings to prevent slow speeds or buffering. This will get Total VPN working properly with Prime Video.

Streaming platforms like Amazon Prime Video actively block VPNs to comply with their licensing deals. As a result, many VPNs have already been blocked by Prime Video, Netflix, Disney+, Hulu, and other leading services.

The important thing to remember is that Amazon Prime Video is highly effective at detecting VPN and proxy connections. Only a handful of VPNs can consistently stream Prime Video from abroad or on restricted networks (such as at work). That is why you must pick a VPN provider carefully.

Total VPN is fully tested with Amazon Prime

We have thoroughly reviewed Total VPN for streaming. We tested servers in multiple countries to watch Amazon Prime Video libraries in the US, UK, Canada, Australia, Germany, and Japan. Total VPN worked smoothly to unblock these regions, making it one of the most reliable services for Prime Video access.

So, why isn’t Total VPN working for you? This isn’t a flaw with Total VPN itself. Total VPN is one of the few VPN services that consistently work to stream Amazon Prime Video from different regions – you need to set it up correctly on your devices. In this guide, we will cover these troubleshooting steps.

Best of all? Our tips and tricks also work for other streaming platforms available through Prime, like Freevee, MGM+, and Prime Channels. And you can use these same steps to get your VPN working with Netflix, Hulu, HBO Max, BBC iPlayer, or any other service you want to watch on vacation.

From solving server errors to contacting Total VPN live chat support, this guide covers everything you need to unblock your home country’s Prime Video library at work, on holiday, or while living abroad.

Wondering if a free VPN for Prime Video works? We’ll highlight the risks of free VPNs later in the guide and explain why a premium VPN like Total VPN is the safest way to access your home country’s Prime library on the go.

Common Amazon Prime error messages

Trying to figure out what an Amazon Prime Video error means? Some messages are caused by VPN or proxy connections, while others are due to playback, login, or device issues.

We have listed all the common errors below to help you identify their meaning. First, you will see a screenshot of Amazon’s advice for various common streaming errors.

Proxy / VPN errors

• HTTP Proxy Error:  “Your device’s Internet connection is using an HTTP proxy, which prevents playing your video. Please close or disable any proxy programs and try again.”
• VPN Detected Error: “Your device is connected to the internet using a VPN or proxy service. Please disable it and try again. For more help, go to primevideo.com/vpn/.”

These errors happen when Prime detects a blocked VPN or proxy. If you’re using a recommended Prime Video VPN (that has been fully tested and works), try the troubleshooting steps in this guide to get it back up and running properly.

Playback errors

• Error 5004: “Problem occurred during sign-in. Please check your internet connection and try again.”
• Error 7031: “Video unavailable. We’re experiencing a problem with the video you’re trying to watch.”
• Error 7035: “This title is not available in your location.” (Often due to regional restrictions or VPN issues.)
• Error 7037:  “We’re unable to play the video. Please try again later or contact Amazon Customer Service.”
• Error 7235:  “There was a problem with your video playback. Please restart your device or try another title.”
• Error 1007:  “Problem occurred while streaming. Please check your internet connection.”

Login and device errors

• Error 5005:  “There was a problem signing in. Please try again.”
• Error 5503:  “Problem occurred while registering your device. Please check your account details.”
• Error 5510:  “Your device is not authorized to play this video.”

Download/storage errors

• Error 4100:  “Problem occurred while downloading the video. Please check your storage space or try again later.”
• Error 4101:  “Download failed due to network issues. Please check your connection.”

What is the Amazon Prime proxy block?

The Amazon Prime HTTP proxy error appears when Prime Video detects that your connection is coming from a VPN or proxy. When this happens, you’ll see one of the following messages:

“Your device’s Internet connection is using an HTTP proxy, which prevents playing your video. Please close or disable any proxy programs and try again.”

Or:

“Your device is connected to the internet using a VPN or proxy service. Please disable it and try again. For more help, go to primevideo.com/vpn/.”

Amazon uses region blocks because it licenses movies, shows, and sports for specific regions. To comply with these agreements, it must prevent access from IP addresses outside the licensed country.

Prime Video actively monitors for VPN and proxy traffic, adding detected servers to its blocklist. This is why many VPNs don’t work to access popular streaming services: They have already been blocked and are making no effort to regain access.

Total VPN subscribers need not stress. It is one of the services that still works with Prime Video. It reliably accesses multiple global catalogs, letting you watch your home country’s library on vacation, or explore regional titles not available where you live.

If you encounter the HTTP proxy error with Total VPN, the steps in this guide will help you get it working correctly on any device.  It also works to stream other popular streaming platforms, making it a great all-rounder.

How to use Total VPN to watch Amazon Prime Video abroad

If you are new to VPNs, you may simply need help using your new Total VPN subscription to access Prime Video. The good news? It is easy to set up Total VPN to access your home country’s Amazon Prime Video catalog while traveling:

1. Choose a VPN that works with Amazon Prime Video. Total VPN is a solid choice because it works reliably to access multiple regional Prime libraries. Alternatively, NordVPN and Surfshark are excellent picks for fast streaming and broad catalog support.
2. Sign up for Total VPN. Follow our link to get the best subscription deal—our exclusive coupon is applied automatically.
3. Download the VPN app onto your device. Total VPN has apps for Windows, macOS, iOS, and Android, so you can stream Prime Video on almost any device you own.
4. Install the app and sign in with your credentials.
5. Connect to a VPN server in your home country. This will give you a valid IP address that matches your Prime Video region, allowing you to watch your usual library abroad.

Once connected, you’re ready to start streaming. Total VPN will let you watch Prime Video from anywhere: on vacation, traveling for work, or using a restricted network like a hotel’s public wifi.

The encryption provided by Total VPN also means you can unblock Prime Video at work or in school without the local network administrator finding out. This makes it perfect for watching a show on a lunch break without getting in trouble.

If you run into errors like the Prime Video HTTP proxy error, buffering, or a location error, you can use the troubleshooting section below to get Total VPN working properly.

What Amazon Prime Video streaming problems happen when using Total VPN?

Trying to identify your problem and its fix? Below, we have included a list of common streaming issues that you can fix using this guide:

• The Total VPN server you were using has been blacklisted by Amazon Prime
• You are seeing an error message while connected to Total VPN.
• You are unable to log in, or are getting an “incorrect password” message on Prime Video when connected to Total VPN.
• Certain shows, movies, or Amazon Prime sports events are unavailable when connected to Total VPN.
• Total VPN is not accessing the correct Amazon Prime region
• The VPN is too slow and is causing poor video playback, lag, or buffering.

Quick fixes for Total VPN and Amazon Prime Video

Are you in a hurry to get Total VPN working with Prime Video? We have provided all the necessary steps later in this guide, but you can use the quick list below to identify quick fixes to most of the common problems listed above.

• Switch to a different server in the country you require
• Clear cookies and cache or use Incognito mode.
• Enable DNS leak protection in the app.
• Open the VPN settings and switch to WireGuard or Hydra protocol to improve streaming speeds.
• Contact Total VPN live chat to find out which server is best for your streaming needs

How to fix Total VPN with Amazon Prime Video

In this section, we’ve included solutions for all the setup mistakes that can stop Amazon Prime Video from working with Total VPN. You can run through each of the fixes below to resolve any streaming errors and get Prime Video running smoothly.

Remember: If you are using a different VPN you may need to switch to one of the best VPNs for Prime Video. These troubleshooting steps will only work with Total VPN or other fully tested VPNs for Prime.

1. Total VPN is causing buffering when watching Amazon Prime Video

If you can sign in to Prime Video and start streaming with Total VPN, but you’re running into constant buffering or low-quality playback, you can follow the steps below to speed things up:

• Connect to a server closer to your location. If you’re abroad, choose a Total VPN server in your home country that’s geographically closer to your current position for better speeds.
• Test alternative servers. If one server is busy causing server load and congestion, switching to another in the same region can speed things up.
  Check with Total VPN support. Their live chat agents should be able to point you to servers optimized for streaming Prime Video.
• Change VPN protocols. In the Total VPN app, try switching from your current protocol to WireGuard or Hydra. These protocols are specifically designed to give you faster speeds for HD streaming.
• Reduce background usage. Close any apps, downloads, or tabs that could be eating up bandwidth. This is particularly effective on older, underpowered devices.
• Switch to browser streaming. If you’re using the Prime Video app and performance is poor, try logging in through a browser instead.
• Test a different device. Some older devices struggle to handle both a VPN connection and HD streaming. If possible, try a newer device to see if this improves your performance.

Following these steps will help improve the quality of Prime Video and avoid annoying interruptions. If you are still having issues streaming, we recommend switching from the Prime Video app to the browser version. VPNs often work better when streaming in a browser over the standalone app.

2. Total VPN not working at all with Amazon Prime Video

If you can’t stream Amazon Prime Video while connected to Total VPN, your issue is a bit more significant. Thankfully, we have figured out various troubleshooting steps that will let you fix it.

If you still can’t access Prime Video after trying these steps, we recommend reaching out to Total VPN live chat support. They can tell you which servers are currently optimized for Prime and walk you through any specific settings adjustments.

What are the best settings for Total VPN and Amazon Prime?

Want the best Total VPN settings for Amazon Prime Video? We’ve listed all the best settings to use below. Changing these settings will ensure the best performance for watching live TV and on-demand TV shows or movies.

1. VPN settings

• Use WireGuard or Hydra for speed
• Turn on DNS leak protection
• Enable the kill switch (prevents IP leaks)

2. Device & browser privacy

• Disable location services in your browser or device
• Turn off geolocation and location sharing in both your device and browser settings
• Use Chrome or Firefox with WebRTC blocked

3. Streaming preferences

• Stream in your browser instead of the Prime Video app for better results
• Make sure you’re not streaming the same title on more than two devices at once (Prime Video limit)
• If using an external streaming device, check your HDMI cable supports HDCP 1.4 (HD) or HDCP 2.2 (UHD/HDR)

4. Connection quality

• Update DNS settings on your device if you have persistent connection issues (follow the device manufacturer’s instructions)
• Check your internet connection and restart your router if necessary
• Pause other heavy internet activity on your network to free up bandwidth for streaming

Can I watch Amazon Prime Video on different devices with Total VPN?

Yes. Total VPN has apps for Windows, macOS, iOS, Android, and tvOS (Apple TV). This gives you plenty of options to watch Amazon Prime Video securely on most popular smartphones, tablets, computers, and streaming boxes.

If you want to stream Prime Video on a platform that doesn’t support VPN apps, such as Xbox, PlayStation, or certain smart TVs, you will need to share your VPN connection from another device.

The easiest method is to set up a VPN protected wifi hotspot or install Total VPN on a compatible router. This way, any device connected to your hotspot or wifi network will benefit from the VPN connection, allowing you to stream Prime Video without restrictions.

Which VPNs still work with Prime Video?

If you have already got a Total VPN subscription, you’re all set! Total VPN is an excellent VPN that offers fast speeds for streaming, and our tests revealed that it works with dozens of popular streaming platforms. Despite this, Total VPN isn’t our #1 pick.

According to our tests, NordVPN is the best VPN for Prime Video. Want even more options? We have included a list of the best Amazon Prime Video VPNs below.

Best VPNs to watch Amazon Prime on vacation:

1. NordVPN: Best VPN for Amazon Prime Video. A fast and highly reliable VPN that works with all the streaming services we tested it with. Works to access multiple Prime Video regions. Excellent value for money when you purchase a longer term or bundle.
2. Surfshark: Best budget-friendly option. The best choice if you want reliable access to multiple Prime Video catalogs without paying top dollar.
3. Total VPN: Best bundle’s VPN. Solid speeds, dependable streaming, and a solid price point make this a strong choice for everyday use. Plus, you can get it free with TotalAV for even better value.
4. ProtonVPN: Best for privacy-focused users. ProtonVPN is perfect if you want advanced privacy features alongside dependable streaming access.
5. ExpressVPN: Excellent speeds for streaming. Perfect if you want a high-end all-rounder that has tons of useful features and solid streaming access to 100+ countries.
6. IPVanish: A decent option for users who prioritize advanced privacy settings alongside streaming. Has tons of useful features for a decent price.
7. CyberGhost VPN: Perfect for beginners. Simple apps and streaming labelled servers make it easier to pick the server you need for Prime Video.
8. PureVPN: An excellent option of users in need of a VPN with port forwarding. Has a 31-day money-back guarantee.
9. PrivateVPN: A straightforward option that’s quick to set up and simple to operate. Includes port forwarding for torrenting.

Can I use a free VPN to unblock Amazon Prime Video?

No. We tested free VPNs (trustworthy ones) and could not find any that work to watch Amazon Prime Video abroad or on restrictive networks such as at work.

Amazon uses advanced proxy detection tools to spot and block VPNs. As a result, very few VPNs work, and free VPNs are nearly always the first to lose access.

The important thing to remember is that Amazon is constantly seeking to block more VPNs. The best premium VPNs know how to stay ahead of these blocks, but they reserve this access for paying subscribers. This is why the free servers provided by reputable VPNs like ProtonVPN, TunnelBear, Hotspot Shield, or Windscribe do not work to access streaming services like Prime or Netflix.

Free VPNs like the ones you find advertised on Google Play Store run very small server networks, which become congested easily. This makes them too slow for data-intensive tasks like streaming in HD.

Performance aside, free VPNs also raise serious privacy concerns. Many free VPNs log your activity, inject ads, or even bundle tracking libraries or spyware in their apps.

Studies also revealed that dozens of free VPNs have badly implemented or weak encryption, DNS leaks, and other dangerous security flaws. This makes using free VPNs extremely risky, so please exercise caution when choosing a free VPN and stick to the basic free plan provided by a reputable VPN brand that is known to be secure and not susceptible to vulnerabilities.

If you want smooth, secure access to your home country’s Prime Video library abroad, a reputable paid VPN like Total VPN is the safest choice.

What other services can I unblock with Total VPN?

If you want to see everything Total VPN can do, check out our Total VPN review. If you just want an idea of the streaming services Total VPN works with, we have included our list below.

We tested Total VPN with all these services. However, please note that it may work with additional platforms; this list is not exhaustive, so if you wish to watch on another platform, we recommend testing it yourself.

• Netflix (Access to 8+ international libraries)
• Amazon Prime Video (Worked with both the UK and US catalogs in our tests)
• Hulu
• HBO Max
• Disney+
• Apple TV
• BBC iPlayer
• YouTube TV
• ITVX
• Channel 4
• 9Now
• Joyn

Can I unblock Prime Video at work or in school with Total VPN?

Yes. Total VPN offers robust encrypted connections that ensure everything you do online is concealed from local networks. This allows you to bypass blocks imposed on the work network – without your boss finding out!

That said, using a VPN to bypass workplace restrictions is often against company policy. For this reason, we strongly recommend only using a VPN to watch Prime on your own device (such as a laptop or smartphone). It is also better to stream during legitimate breaks, like lunch, to avoid any trouble.