Amakiri is a UK-trained technology consultant and cybersecurity evangelist, working at the intersection of security, technology, and people. He has a master’s degree in network systems with over 10 years’ experience in managing IT services and infrastructure. He’s been writing about cybersecurity since 2013.
Here's what you need to know about the ITIL framework, why it is important, the new ITIL 4, and some of the best ITIL implementation tools in the market.
