Atlas VPN not working Amazon Prime

If you’re on vacation, you may find that you can no longer stream Amazon Prime Video. Most TV shows and movies are subject to many different licensing agreements. So while Prime Video may hold the rights to a particular title in one country, it might not in another. Amazon Prime Video adheres to these agreements by ensuring the content in question is region-locked. That’s why you’ll likely encounter an error such as:

This video isn’t available due to geographical licensing restrictions.

A VPN like Atlas VPN can help you bypass geographic restrictions. This is achieved by connecting to a server in your home country, changing your IP address, and spoofing your location. We’ve found that Atlas VPN usually lets you access your country’s Prime Video library from abroad. Unfortunately, no VPN is immune from the occasional access issue. Below, we explain what to do when Atlas VPN isn’t working with Amazon Prime Video and outline the possible causes.

Why isn’t Atlas VPN working with Amazon Prime Video?

There are a few reasons why Atlas VPN isn’t working with Amazon Prime Video. The good news is that these are typically minor issues that can usually be fixed in a minute or two.

Here’s why Atlas VPN isn’t working with Amazon Prime Video:

  • Amazon Prime Video still remembers your previous IP address (and subsequently your location) due to a cookie stored on your device.
  • The VPN IP address assigned to you is known to belong to a VPN and has been blacklisted by Prime Video as a result.
  • You’re not connected to a server in a location in which the title you’re attempting to stream is available.

So how are you supposed to know which of the above is causing your issue? And how do you go about fixing it?

Here’s how to fix Atlas VPN not working with Amazon Prime Video:

  1. First, clear your browser’s cache and cookies to make sure Prime Video forgets you and acknowledges the new IP address provided by Atlas VPN.
  2. If that hasn’t fixed the problem, try connecting to a different server – within the same country – to change your IP address. You’ll need to clear your cookies between each new attempt.
  3. Double check that the title you’re trying to stream is available in the country of the server to which you’re connected.

On the off-chance that Atlas VPN still can’t access Prime Video, try contacting Atlas VPN’s customer support using the live chat function. It’s worth asking if they can recommend a specific server that works with Prime Video. Alternatively, you can always try some of the other best VPNs for Prime Video such as NordVPN or Surfshark.

How to sign in to Amazon Prime Video with Atlas VPN

Not familiar with how to use a VPN? The good news is that Atlas VPN provides beginner-friendly apps and comes with 24/7 live chat support.

Here’s how you can sign in to Amazon Prime Video using Atlas VPN:

  1. First, make sure you’re signed up with Atlas VPN. The cheapest plan costs $1.64 a month and comes with a 30-day money-back guarantee so you can test it for yourself, risk-free.
  2. Download and install the VPN app on your streaming device. There’s no limit to the number of simultaneous connections, so download an app for each of your devices.
  3. Log in to the VPN app and proceed to connect to a server. This should be located in the country version of Prime Video that you’re trying to access.
  4. Clear your cookies to help Prime Video forget your actual IP address and location and accept the one given by Atlas VPN.
  5. Go to Amazon Prime Video and select your preferred title for streaming. This should now be available and play without any further restrictions.


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Atlas VPN with Amazon Prime Video: FAQs

Why do streaming services region-lock their content?

Streaming services such as Amazon Prime Video don’t own exclusive streaming rights to all of the TV shows and movies on their platforms. Indeed, many titles can be found on different platforms across different countries. Amazon Prime Video must respect existing licensing agreements and ensure that it doesn’t knowingly show a title in a particular country. The content is region-locked to make sure it’s inaccessible.

The geographic restrictions imposed by Amazon Prime Video will impact you even if you’re only traveling abroad for a short vacation. This is understandably frustrating if you want to continue accessing your paid Prime Video subscription as normal. It’s for this reason that you may wish to use a VPN. Not only can you continue watching your favorite TV shows, you’ll be able to do so more securely.

What can I watch on Amazon Prime Video?

You can find Amazon Originals across most country versions of Prime Video. However, titles from third party studios and TV networks vary by country. Here are some of the more popular titles you can find:

TV shows

  • Monk
  • SpongeBob Squarepants
  • Victoria
  • Will & Grace
  • Community


  • The Wolf of Wall Street
  • Honest Thief
  • The Watch
  • World War Z
  • Jennifer’s Body
  • Candyman
  • Teenage Mutant Ninja Turtles: Out of the Shadows
  • Clueless
  • Marry Me

How does Amazon Prime Video know if I’m using a VPN?

Each device you use to browse the web has a unique identifying number known as an IP address. It’s not difficult to find out the country from which the IP address originates. Prime Video looks at this and, if it sees that you’re located where a particular title isn’t available, region-locks the content. A VPN can be used to evade detection. However, if multiple users access Prime Video from the same IP address, it’s likely to be identified as belonging to a VPN. Amazon will also block connections from IP addresses known to belong to data centers instead of residences. Known VPN IP addresses are added to a blacklist and no longer work with Prime Video.

Are there any free VPNs that work with Amazon Prime Video?

You’re unlikely to find a free VPN provider that works with Prime Video. Most free VPNs only offer servers in a select few locations. There aren’t many IP addresses to go around and, with so many users, the servers are quickly identified and blacklisted by streaming services such as Prime Video. In addition, free VPNs throttle bandwidth in an attempt to manage overpopulated servers. The resulting slow speeds make streaming a challenge. Even if you are able to access Prime Video, you can expect low resolution, lag-prone video.

Which streaming services can Atlas VPN access?

Atlas VPN is a solid option for accessing a range of popular streaming platforms and geo-restricted content. In addition to Amazon Prime Video, its streaming-optimized servers work with the following:

  • Netflix US, UK
  • Disney+
  • Max
  • Hulu
  • BBC iPlayer