How to Uninstall Sophos on PC and Mac

Sophos offers endpoint protection solutions for Windows and Mac. However, you might eventually decide to switch to a different security solution, experience compatibility issues, or no longer need such comprehensive security. 

This guide will walk you through removing Sophos from your computer.

Before You Uninstall: A Note on Protection

Uninstalling Sophos will temporarily leave your computer unprotected. Ensure you have an alternative antivirus solution or are ready to enable Windows Defender (on Windows devices).

Uninstalling Sophos on Windows

Sophos provides a few different uninstall methods, depending on how it was initially installed:

Option 1: Standard Uninstall (For Standalone Products)

  1. Open the Windows Start menu and go to Settings -> Apps (or Apps & Features).
  2. Locate your Sophos product(s) (e.g., Sophos Endpoint Agent, Sophos Home Premium).
  3. Click “Uninstall” for each Sophos product and follow the onscreen prompts.

Option 2: Using Sophos Removal Tools

Sophos provides specialized removal tools for situations like:

  • Incomplete uninstalls using the standard method.
  • Uninstalling Sophos Central managed products.

You can find the appropriate removal tools and instructions directly on the Sophos support website.

Uninstalling Sophos on Mac

  1. Open Finder and navigate to your Applications folder.
  2. Find the Sophos program icon(s).
  3. Drag the Sophos program icon(s) to the Trash (or Bin) and empty the Trash.

Important: Removing Additional Components

Tamper Protection in Sophos prevents unauthorized changes to your security software. Before attempting to uninstall Sophos, disable Tamper Protection within your Sophos settings. This will ensure the uninstallation goes smoothly.

Additionally, check your web browsers for any installed Sophos extensions. If they are present, remove them from your browser’s extension or add-on settings for a complete removal.

Troubleshooting and Getting Help

  • Sophos still running: Use the Task Manager (Windows) or Activity Monitor (Mac) to force quit any Sophos processes.
  • Can’t uninstall: Refer to detailed instructions on the Sophos support website or contact their team.

Staying Secure After Sophos

Uninstalling Sophos is just one step on your security journey. Before you choose a replacement, take a moment to reassess your needs. Do you prefer a simple and focused antivirus solution, or would you benefit from a comprehensive security suite with features like firewalls and parental controls? Understanding your own security priorities will guide you to the right fit.

Don’t just pick a name out of a hat. Consult our reviews and independent testing sites like AV-Test or AV-Comparatives to compare antivirus solutions objectively. Additionally, user reviews can offer valuable real-world experiences and insights to supplement the technical test results.

Choosing a New Antivirus: Stay Protected

If you’re looking for a solid new antivirus, consider these options:

  • Bitdefender Antivirus Plus: Powerful, user-friendly protection.
  • Norton 360: Comprehensive suite with antivirus, VPN, and more.
  • Kaspersky Antivirus: Renowned for its robust protection and strong detection rates.

Uninstall Sophos FAQs

I'm an administrator uninstalling Sophos from multiple devices. Is there a way to streamline the process? 

Yes! Sophos Central (for managed products) offers tools for remote uninstalls. Check their documentation for details specific to your environment.

I don't remember how I installed Sophos. How do I figure that out? 

If you’re unsure if Sophos Central manages it, try the standard Windows uninstall first. If it fails, the Sophos support website will guide you based on your product.

Is there a cleanup tool to ensure a complete removal? 

Sophos provides various specialized removal tools depending on your product and situation. Visit its support site to find the right tool for your case.

Are there potential compatibility conflicts with my new antivirus when uninstalling Sophos? 

While uncommon, it’s possible. For a smooth transition, disable Tamper Protection in Sophos and restart your system before installing your replacement antivirus.